WoodSpring Suites Baton Rouge East I-12

Man the service is excellent and the staff is great really enjoyed my stay. Great customer service was the beSt Chelsea and Chloe where the best people we have encountered as well the other friendly staff we have encountered. The gm Erica was also a delight as well we will be here ever time we In town.

Great customer service. The desk staff was very friendly and attentive and help me the whole way through making sure I had everything I needed. I really enjoyed my stay here. Anytime I'm in baton rouge I will definitely rent this room again. Chloe and Chelsea were great staff and other people need employees like them.

Outdated furniture in rooms.

I was going to gove this place 4 stars, because as soon as I arrived I was greeted by a very helpful front desk lady. She had an answer for every question and was extremely helpful. But after a few days I didn't see her, and when I had card trouble after hours I was greeted by another woman who treated me as if I'm inconveniecing her time with my card not reading. I was left in the lobby for almost a full hour before I heard loud banging on the wall. It was kind of surprising to find her now at the front desk, barely awake, asking me rudely what room I was in. After that, I was also checked out early for some reason as A cleaning staff came into my room around 9 telling me I should have left already, saying something about my reservation ending the night before when My ******* account said otherwise. All in all, I was fine with my stay here, but after being treated the way I was at the end I was left with an awful taste in my mouth.

Not a dam thing

We booked the room for one week (working a turn around so planned to be there several weeks) and was told they only serviced the rooms on the 14th. Our room ran out of clean towels and trash bags. We asked for more and were told they did not have any to provide. Did not have much of a choice and had to book an additional 7 days. The issues continued. On the 14th day, we were getting ready to rebook (not much choice, hotels in the area are sold out) we let them know that it was the 14th day and we would like the room to be cleaned. They failed to clean the room after 14+ days, didn’t provide us with anything for basic needs, and were very rude. We ended up finding other lodging and checked out early.

Nothing good to say about this property I had a 2 year old staying with me and the room had cigarettes ash everywhere even in the bathroom. Roaches were in the bed and crawling around the kitchen area we didn't even stay at the property they only refunded 1 night. One place they need to put a wrecking ball through!!!

The property is infested with roaches!

I didn’t like that they had roaches coming from everywhere and I wasn’t able to get a refund even though there was roaches sleeping in the bed with me.