Watermark Baton Rouge, Autograph Collection

It could have been a four, maybe even five, but: 1. While the kitchen was still open and the restaurant was staffed, they would not serve lunch at 230, only five lousy "happy hour" selections at the bar. 2. Unbearably-loud music from the bar across the street. It is after 10pm, weeknight, and it is blaring. Front desk says "midnight." Ear plugs did not help. I am on the 11th floor and partially deaf... If sleeping is on your plan, stay away.

What a stunning hotel with superb staff ! Our early interaction were the reception staff who were eager to help and make our stay pleasant ! The room was beautiful and the shower and bathroom facilities excellent ! The valet parking team were good also ! But the real Star of the show was Ashleigh the lady behind the bar, she was BRILLIANT, she was friendly and helpful and made us feel like we were the only customers on the bar despite being full, I think everyone in the bar enjoyed her service and not taking away from the others but she stood out ! She also helped us with suggestions of other things to see and do ! Well done Ashleigh.

Osha service was outstanding! She was really attentive and answered any questions I had. She made this experience very great.

My wife and I stayed at the Watermark thanks to a Marriott coupon we have. We don't generally stay at "high-end" lodging like this....and, honestly I can't say we are drawn to such. The staff was friendly, and the lobby ambiance lovely. Our room was funky, oddly laid out and only one usable outlet to charge stuff. It was quiet and comfortable, however. We did not dine at their restaurant. The location was a plus, easily walkable to the capitol. One drawback is that you can ONLY use valet parking and it ain't cheap.

This hotel I will definitely give 10/10 there very nice people don’t give any problem there always taking care of me when I comes through the door I love them

CJ in valet is consistently friendly and helpful. When I’m in Baton Rouge, I stay exclusively at the Watermark due to the extraordinary service from the staff and the exceptional breakfast.

The valet service at The Gregory are AWESOME! Courteous, professional and prompt! Osha and Chris do are great job!

Osha, a valet with PMC at the Watermark was excellent. Polite, friendly and efficient.

While the front desk attendant was very kind and professional, our overall experience was disappointing. We arrived at 5:15 pm and were told our room was not yet available. After waiting 45 minutes, it was still not ready, and we had to leave for an evening event without ever accessing our room. When we returned around 7:30 pm, we were placed in a room on the second floor with no windows. Additionally, there was a ballroom event that night, and loud music could be heard clearly in our room until after 12:15 am. We were in town for a marathon, so the noise was especially disruptive to our ability to rest and prepare. The room itself was spacious, clean, and well-maintained, which we appreciated. However, the logistics, late availability, lack of transparency, and the price paid for less than 12 hours in the room—paired with significant noise disruption—felt completely unreasonable.