This was my first time in Punta Cana, it will most assuredly not be my last We did a 5 day stay at the Iberostar Grand Bavaro, and from the minute we arrived until now as I wait for our taxi, the staff here has been the warmest and most professional that I have ever encountered Special Kudos to our concierge Robert as well as the restaurant staff who seemed to be at multiple venues at various times The pool staff and bartenders and servers were constantly checking on our comfort and we had a lot of fun taking a Spanish class with Ani There were a great variety of restaurant choices and the quality of food is way better than I have had at other inclusive resorts The rooms were spacious with both a jacuzzi tub and a spacious shower Special cake and champagne delivered to my room for my birthday as well as in the French Restaurant Above all, it’s the staff who make me want to return