William P
January 23, 2024
The resort itself was very nice. The water park is great for the kids. They do a great job entertaining the kids. The service and food are horrible. Our concierge Anny did a great job. She was very fast to fix problems we had. Our AC broke down two times, our shower head fell off while my wife was showering, the balcony door didn’t have a lock on it, the welcome chocolate was covered in bugs,and our tv didn’t work for the first two days.