Guest User
January 31, 2023
Had to stay here unfortunately due to a timeshare promo. Staff was never working, lady manager always had a justification for our complaints. Hot water is non existent there, water actually shut off at 10pm and didn't turn back on until after 9am on day. Bar girl inside the lobby very rude, we asked for her to call the manager who had vanished for over 40 minutes and she said she didn't have a number to call her at. Free breakfast? Never. You have to go ask the same unhelpful bar lady for food and she would go and hide in the kitchen so no one would bother her. Then, the TV sucks, bad service, one day it wasn't even working, had to call the non existent staff again! Had to ask for towels because they wouldn't replace the ones in the room during room cleaning. Bathroom shower was super dirty with dirt streaks down the tub, GROSS. You get what you pay for. If you stay there, make sure you are barely in the room. WIFI didn't reach the room, so NO WIFI. Safe in room was broken, so not safe to leave anything in the room, they even disclaimed that!