Immediately greeted and helped with our bags. Checked in and they upgraded our room at no extra cost, to a roof top jacuzzi room. We were then told that we were invited to a welcome breakfast for the next morning. Unfortunately unbeknownst to us, this was a 2 hour timeshare meeting. We did enjoy talking to Melvin at the meeting, but they seemed angry that we did not want to invest in it. Room was very beautiful. A little dated, but we have been told that they have plans to renovate in the next few years. The mini fridge did not work, someone came to fix it promptly, but it still did not work. We weren’t too upset about this, as ice was available close by. The shower door didn’t close, we had to cover the floor in towels, but this also wasn’t a huge deal to us. The view we had was great, and the beach was about 30 ft from the building we were in. (Villa 19) Every day we came back from the beach we had a new bottle of champagne left for us. Bottled water was stocked frequently, and beds were made every day. Food was hit or miss. Buffets were OK. El Dorado, Hemingway and CHIC are an incredible must. Drinks were amazing everywhere. Service and golf carts were easily obtainable to bring you places. Beach and pools are beautiful, fun and well maintained. Too many solicitors trying to get you to buy things on the beach - that is our one and only HATE about this trip.