Hotel Simplon

I would have liked to have given a higher rating as the hotel itself and its grounds are quite deligIihtful. The pool area is stunning. The staff - mostly - are attentive and polite BUT and it is a a big one..................the dining room experience was not even average. The room itself is lovely so is the view from every window but starting with breakfast nothing was up to what I expected. The hot food was really not hot at all and not worth bothering with - much of it was stone cold; the bacon was fatty and undercooked and although at first fried eggs were available on request, it was then decided that a charge of 9 euros would be made if anyone did not want the cold, hard boiled eggs or luke warm scrambled variety. Never on a buffet with eggs have I ever been asked to pay for a fried egg. Our group were on a half board basis. Let us just say that the average motorway cafe has a better selection and better chef. One evening our entire table of ten people and, I believe this was a duplicated reaction on other tables, barely touched the 'sea bream' - it was served unappetisingly, was overcooked and did not even smell enticingly - quite the reverse. Did the maitre d' - if you could call him that - check with his guests to see what the problem was or offer an alternative ?? Absolutely not - his disinterest was apparent in other ways too. We were told that there was always an alternative to the table d' hote offering but when asked for it on more than occasion we were told it was all gone. No apology nor an offer of even a salad was forthcoming. As far as this individual was concerned the subject was closed even though his guests' stomachs were empty. There was also a pasta option or soup for one of the courses. This was either very dry or slopping around in a watery sauce. The mains consisted of potatoes that were mostly overcooked and dry. There was an insufficiency of fresh vegetables and salad items. One fish dish said to contain asparagus contained no more than one stringy head and the baby tomatoes had been cut into tiny pieces - I think one baby tomato served two or three people. One night the pudding course was the same fruit salad on the breakfast buffet with one or additions such as a slither or two of strawberry. I do accept we were on a very reasonable package but this one definitely left a poor taste. One other minor ****** - on a table of ten people we were told we could only have one salt and pepper pot. Given that most dishes were too salty there were others that needed more so people were constantly passing one salt pot round the table. It is such a shame that the dining experience was so bad - everything else might have received five stars!

Stayed here for a conference. Service was rather poor. No minibar in rooms, no kettles to make some tea. You will have to order hot water from a bar downstairs. Waiters take your plates even before you finish your food. Dinner is served quite slowly so you’ll finish around 10 pm. Air conditioning was useless and did not adjust up to your manipulation with control. Not enough electrical sockets. Location and beautiful nature saves the place.

Nice location, friendly staff. Helpful.

Incredible hotel beautiful decorations , staff very professional.

Beautiful hotel, the buffet breakfast was ok but the evening meal was poor. Nice tunnel to sister hotel Dino with indoor pool. Situation good in Baena , near to ferry for boat trips. Would go again but only B & B.

Beautiful experience.

This is a magnificent old style hotel with wood panelled walls, massive grounds and a superb ambience. The food was delicious, the staff very efficient and the rooms comfortable and a good size. The only slight bugbear was the windows, which were full length single windows which opened outward and were hard to keep open at night, but this was a small irritation. Lovely pool, great terrace and good beer!

Beautiful facility and landscaping exquisite with a view of the lake. Not on the lake, but very close. Our room was very humid, no A/C. Very disappointed that parking, breakfast and exercise room all cost an extra fee.