Staybridge Suites Orlando at Seaworld

what a truly amazing hotel,from the moment you walk into reception you know you have made a great choice,the staff are smilling friendley and welcoming ,the rooms a pottles and smell very clean and fresh the bedding was pristine, extremely comfy mattress and the pillows were very good quality , the studio was very large kitchen area was very good large fridge freezer american size microwave dishwasher coffee maker electric hob toaster all crockery and utensils provided, shower was very powerfull the towels plentyfull and very white and fluffy , the toileterys provided were good quality and in dispensers all dove products shampoo, conditioner, body lotion,hand soap, having been to orlando and greater florida areas over 45 times i can truly say this hotel is in the top of all the hotels i have stayed, the complimentry breakfast was very good good variety and sets you up for the day, the social evenings three times a week are fantastic and complimentery with snacks hot and cold soft drinks wine or beer thought this was really good and a lovely touch,the pool area is small but i and my husband never had a problem finding somewhere to relax in the sun the are around the staybridge suites is very pretty with good roads to all area there is a free shuttle to seaworld if you want a fantastic base to stay in orlando then i would highly reccomend these suites hopefully we will be back next time to stay here

Everything is fine

We like that there is no parking or resort fee and that it's close to a lot of places . We stay quite a lot at this hotel.

Perfect location! Whether you’re going to SeaWorld or a trip to Disney World it’s a perfect location for both!!! They have a wonderful selection of breakfast in the morning, the beds are absolutely amazing. The rooms have ton of space. We will definitely be staying here again.

Good area, clean hotel, nice breakfast

Great all around.

Excellent hotel at this price

We stayed here as we had stayed over a year ago and really enjoyed it and had a great time. This time we arrived late and the check in was a complete mess. I was told my credit card was declined. I had previously put a card on file, but not been able to provide it on check in, so couldn't use it. Then I was told I could have used it, but the details were cleared out. A manual transaction couldn't be set up, so I had to use a card that had lots of foreign charges. We weren't given any of the info on pool times, breakfast times and the social, except on the card with the keys. The room it self was fine and the girl on housekeeping was lovely, like a breath of fresh air. The breakfast was fine and when we finally knew there was a social, we went and found an assortment of food and drink. We had sorted out the check in with the morning staff, where is transpired no charge had been made to the card and the original card was used. We complained about the Receptionist at check in, after going down to complain about noise from the room next door, which could be clearly heard even the lift. We knew he was on speakerphone and advised the Receptionist. 5 minutes later, someone came to repair our phone. She had not listened to the problem. It was the same Receptionist as at check in. We saw the Manager and he said he would sort out the issues and give us some IHG points. When we checked out the bill still seemed to be wrong and no points had been added. It was only when I responded to the email asking for feedback that I was given the points and refunded £594.24 that I had been overcharged. All in all, despite Deo on Reception being excellent and the Housekeeping girl being like a breath of fresh air. We wouldn't stay here again, as our initial contact and check in was so messed up, it has put us off. There are lots of properties in the area to choose from and this needs to sort out it's act.