Crowne Plaza Gerrards Cross

This place is perfect and convienient for business stay. Room is very clean, cosy and internet quick enough for any teleconference meeting.Indoor desingn is very elegant.

Great hotel, the spa, the location, the staff, everything’s lovely

i m using it long all is well

Superb hotel in picturesque surroundings

We have stayed here before and enjoyed it both times. Staff very accommodating, facilities great and bar was lovely with live music.

good location next to nice area and good spa and gym facilities

Everything was lovely only minor things could of changed was having chips and not crisps with sandwiches for room service early evening. The juice bar no longer open in the spa that would of been lovely and the day bar staff looked less jolly then the evening. But we're all very helpful would definitely return thank you

My daughter and I booked a 2 day spa break at this hotel, and our experience was without exception was positive. On arrival the check in was friendly informative and efficient, and our room was excellent. 2 doubles beds, very clean, warm and well stocked with the extras on the tea tray and in the bathroom. The bathroom was lovely with a hug heated mirror on the wall was which didn’t steam up when we showered, and a makeup mirror which is perfect if your sight isn’t as good as it could be. Yes there was a little bit of wear around the bath, but it was clean, and there were plenty of large soft towels. We ate in the restaurant both nights and while the menu isn’t huge, there is something for everyone, including gluten free which I was very glad of, and food was beautifully presented by very efficient and friendly staff. The breakfast offering was superb and we couldn’t think of anything else we could have wanted. The spa area was very appealing, with a lovely quiet relaxing room for before and after your treatment, so no children allowed, soft lighting and soft music with heated relaxation beds are almost too comfy to leave. The pool, jacuzzi, steam room and sauna were all of an excellent standard, and again the staff were so nice. We each had a Swedish massage and this was a gorgeous experience with great masseuse’s, and we spent the whole afternoon in the spa. It also has a lounge area at reception, which if you’ve booked treatments has free hot drinks and flavoured waters, you can also use this area and purchase the drinks if you haven’t booked a treatment. Overall a great hotel and spa and we will certainly return, and we can wholeheartedly recommend it. I have one suggestion which the hotel may find useful. The pillows on the beds in our room were all firm, and as front sleepers we needed soft pillows. I asked at reception and they were delivered to our room with no problem, however maybe there could be both firm and soft pillows in each room.

The hotel was basic, expensive, didn't get the room we had booked for, they took an additional £91 from my card with no explanation. Customer service was useless when I enquired about this. No information given to us about breakfast when we arrived and No it wasn't worth £19 per head. The bed was uncomfortable, the shower tray just flooded everytime we showered. It was a total waste of £141 for the one night we stayed. Plus the additional £91 that they took and we don't know why.