AKENO HOTEL

AKENO HOTEL Reviews

AKENO HOTEL

Jialong International Building, 19 chaoyang Park Road, Chaoyang District, Beijing, ChinaView Hotel Details
AKENO HOTEL
AKENO HOTELAKENO HOTELAKENO HOTEL
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AKENO HOTEL Guest Reviews

4.7/5
Outstanding
440 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(440)
Positive reviews(425)
Reviews with photos/video(126)
Large rooms(62)
Well designed(50)
Well decorated(30)
Tasty food(27)
Shower difficult to use(19)
Friendly front desk staff(19)
Close to metro(11)
Nice bathtub(9)
Negative reviews(15)
79sy
Superior Room
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The staff are very welcoming and nice. The location is also good.
Guest User
Superior Fossil Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 28, 2024
We had a fabulous week in the Akeno Hotel. Beijing was hot and crowded and the Akeno was the perfect retreat at the end of hectic days. The rooms are large, cool and clean with calm decor. The staff were friendly and did their best to be helpful at all times (good to have google translate on hand). Breakfast was extensive and delicious and catered to a variety of tastes. We also found metro, supermarket, corner store and small cafes within easy walking distance and a large park right over the road. The main train station, and airport were within easy reach and for sightseeing we ordered cars through Didi on WeChat straight to the door. We would highly recommend
Response from Property: We hope that in addition to improving your stay experience in terms of value-for-money hardware and software, we can also make you feel the warmth of home during your journey through every little detail. Thank you for your five-point praise and look forward to seeing you again~
Anonymous User
Superior Room
Stayed in Sep 2024
Business travelers
3 review
3.0/5
Posted on Sep 29, 2024
Great design, spacious room and comfortable bed Plus: very quiet Very close to Chaoyang park Staff is very nice, however the hotel lacks basic services - such as laundry. The lady at the front desk helped arrange it through a laundry shop nearby Arriving at night it's very difficult to find the hotel, no signs, reception is on the second floor Room wasn't cleaned every day Breakfast is ok but crowded Not many restaurants nearby
Tony ( Anthony )
Superior Room
Stayed in Jun 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Nice hotel with large rooms, centrally located. Highly recommend
Response from Property: Thank you for your compliment. We can help you change to a larger room next time you come. We have tea ready and look forward to seeing you again!
Guest User
Superior Room
Stayed in Aug 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Great hotel and perfect location!
Guest User
Superior Room
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 27, 2024
I like this hotel very much! The hotel is on the second floor of an office building. I didn't like serviced apartments at first, but this one is really better than I thought. The Zen style and marble decoration make me feel extra clean and happy. My room is sunny, the scenery outside the window is pleasant, the sofa corner is very comfortable, and the tea is free for the first use. It's so comfortable to make a cup of tea in a small corner and lie down with your eyes closed! The bathroom is also a style I like very much, and the bathtub looks very clean. Special mention is the self-heating clothes drying rod (specially booked for this hotel), hanging the washed clothes can basically dry overnight, business travelers really need this! Although there are not many types of breakfast, it is really delicious, especially suitable for my southern taste, and the dining environment is very quiet and comfortable. The service is also very good, and the front desk lady is very polite. The surrounding transportation is convenient, Sanlitun is very close, the hotel is a 10-minute walk from Chaoyang Park Metro Station, and a 13-minute walk from Tuanjiehu Metro Station. Finally, I want to talk about another room type I saw while passing by. The room was huge, and the marble occupied more area. It looked great. I hope to live in this room when I have money in the future.
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Response from Property: Thank you for your good review. We are very happy. It is also a fate to meet you during your journey. We look forward to meeting you next time and hope to give you more different experiences. Don’t forget to recommend to Relatives and friends around you ~
Anonymous User
Deluxe Room
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The hotel is located on the upper floor of a building, only on the 2nd and 3rd floors. When I arrived at the front desk, I thought it was a little small and I might have to make a mistake. Unexpectedly, the room was very very very good. Spacious and comfortable, with good sound insulation! The free first round of minibar and welcome snacks were very thoughtful! Objectively speaking, the breakfast was not very varied, but the room really made up for a lot of shortcomings, and parking in B3 was free. In addition, the staff was very considerate and considerate. When my takeaway arrived, the staff personally took it to pick it up. There was no perfunctory attitude, it was all affection. I was very happy to stay.
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Response from Property: Dear guest: Hello! Thank you for falling in love with AKENO at first sight! In the beautiful time, you will meet someone's eyes inadvertently, and you will meet unexpectedly in the words. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well!
Yongganjiang
Superior Room
Stayed in Oct 2024
Family
16 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Because I wanted to take my children to POP Mart in Chaoyang Park, and it was close to Chaoyang High-speed Railway Station, so I booked this hotel, which is on the second floor and has a Japanese style. Let's talk about the [location] It is about four or five kilometers away from the high-speed railway station, Chaoyang Park is just opposite, and it is also very close to Sanlitun Blue Harbor. There is Metro Line 14 in a ten-minute walk, so the location is great 😎 [Room] The space is very large, which is rare in Beijing, where every inch of land is valuable. The first stay also gave away beer, drinks and mineral water 😂 The bathroom area is super large, with dry and wet separation, and a bathtub. What I like most is: heated clothes drying rack! It's so humane! Adjust the temperature and dry all the clothes overnight! [Breakfast] Although there are not many styles, it is enough. You can order rice porridge, wontons and noodles. [Bug] The biggest flaw is that the sound insulation is not good, and the hottest temperature of the bath water is just right in late autumn. In summary, the cost performance is still very high, and that's it.
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Response from Property: Dear guest: Hello! Thank you for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory. The world has changed, but the warmth in memory remains unchanged. I hope AKENO Langqi Hotel will be the eternal warmth in your memory! Welcome to come back often! Wish you: well!
Guest User
Superior Fossil Room
Stayed in Oct 2024
Travel with friends
1 review
1.0/5
Posted on Oct 20, 2024
Very dissatisfied! The hotel is in a building and is poorly managed. The building security guards are not allowed to come in to deliver breakfast takeaways, and the delivery guys are not allowed to enter. The stair door is locked when they come up the stairs, which shows that the fire protection is not good enough. The hotel waiters are arrogant and tell them to contact the delivery guys to get it. It’s not that they didn’t pick up the takeout orders they ordered. I originally wanted to have a takeaway breakfast and have a leisurely meal. However, more than 10 calls made me sleepy and angry, and I was very speechless. This is the bad experience of a high-priced hotel. Stay for three consecutive nights, welcome fruit once and slippers once.
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Response from Property: Dear DiKeGuan, thank you very much for your support of the hotel. We are still a little disappointed when we did not receive your 5-point praise. First of all, the hotel must comply with public security management requirements to ensure the safety and privacy of every guest. Non-hotel guests are not allowed to enter the hotel room area at will, and it has no connection with fire protection. The issue you mentioned about being arrogant and not picking up takeout for you is because we have no way to contact you about the takeout you ordered. The takeout phone number is a virtual number. It’s not that I can’t contact the takeout person. Moreover, the other takeout orders you ordered were all placed on the phone. In the takeout cabinet, you can pick up food through the mobile phone number you provided. We have also delivered the takeout to your room, and we have also packed the hotel breakfast for you for free and delivered it to your room. The delivery man called you a dozen or so words, which disturbed you, and we deeply regret it. The welcome fruit is only available on the day of check-in (one piece). If you need additional slippers, you can contact us at any time. The hotel front desk is dedicated to serving you 24 hours a day. Thank you again for choosing AKENO Langyuan Hotel.
Guest User
Superior Room
Stayed in Oct 2024
Family
7 review
1.5/5
Posted on Oct 19, 2024
The room was seriously different from the pictures. It was very small, the TV was very mini, the bathroom was triangular and not well lit, the drainage was blocked, and there was a peculiar smell. I stayed there for the first night and didn't sleep. Later, Ctrip helped me postpone the next few days. Thanks to Ctrip's customer service
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Response from Property: We are very sorry for bringing you such an inconvenient check-in experience, and thank you very much for asking us some facility questions. The size of the TV in the room you booked is explained on Ctrip.com. Due to the operational needs of the hotel, there is really no way to meet your request. We are deeply sorry and the hotel will cancel your subsequent reservations for free. We will also investigate other issues you raised. AKENO Langyong Hotel is also looking forward to your visit again!
Guest User
Superior Room
Stayed in Oct 2024
Family
3 review
4.8/5
Amazing
Posted on Oct 21, 2024
I like the decoration style. Although the breakfast is not very diverse, it is enough and tastes good. Thanks for the welcome meal and the room upgrade. The takeaway was also delivered very quickly.
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Response from Property: Dear guests: Hello! Thank you for your strong support to AKENO Langqi Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: smooth work and a good mood every day O(∩ _∩ )O~
Guest User
Superior Room
Stayed in Oct 2024
Family
14 review
4.7/5
Amazing
Posted on Oct 2, 2024
It's rare to find a hotel with such a big room in Beijing's Third Ring Road. It's quite new and has good facilities. However, the rooms are decorated with wood and still have a smell. You need to open the window to sleep. The breakfast is really too basic, almost like a B&B.
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Response from Property: Dear guest: Hello! Thank you for choosing AKENO Langyuan Hotel. We are very happy that you had a pleasant stay experience in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to We have worked hard to prepare a nine-square welcome fruit plate for guests in each room. Breakfast is a buffet style. The variety of dishes has been fed back to the catering department. The dishes will be adjusted in the near future to provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!
Guest User
Superior Room
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Except that the hot water is not hot, everything else is good. Very satisfied, the location is convenient, Chaoyang Park is right at the door. It is also close to Sanlitun. It is convenient to go anywhere. The wontons for breakfast are delicious, and the service is generally good. I will stay here next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for falling in love with AKENO at first sight! In beautiful time, you will meet someone's eyes inadvertently, and you will drift through the words. We met you unexpectedly this time. Thank you for this fate, we will do our best to Cherish it and look forward to seeing you next time! Wish you well!
Anonymous User
Superior Room
Stayed in Sep 2024
Solo travelers
13 review
4.0/5
Very Good
Posted on Sep 15, 2024
Thank you to the hotel for upgrading the room. The room was pretty good, The noise in the corridor is quite loud and the soundproofing is average. Breakfast was very good, as was the service. I might stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing AKENO Langyuan Hotel. We are very happy that you had a pleasant stay experience in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to We strive to provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!
Guest User
Premier Room (Soaking tub)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Big, big, big, the room space design is modern, comfortable, and intelligent. The location is excellent, with Chaoyang Park, Blue Harbor, Sanlitun and Gongti within walking and cycling distance, eliminating the pain of urban traffic jams, and there will be no traffic jams to the airport.
Original TextTranslated by Google
Response from Property: Thank you for your good review. We are very happy. It is also a fate to meet you during your journey. We look forward to meeting you next time and hope to give you more different experiences. Don’t forget to recommend to Relatives and friends around you ~