Holiday Inn Express Bejing Downtown, an IHG Hotel Reviews

Response from Property: Dear guest,Thank you very much for taking the time to share this wonderful review with us and giving us a perfect score. We have always been committed to creating a comfortable and convenient accommodation environment for our guests, whether it is through our excellent location or our cozy guest rooms. From comfortable beds to sumptuous dining tables, from warm greetings to caring service, we strive to perfect every detail. Thank you for your recognition, and we sincerely invite you to visit us again.Best regards, IHG Social Listening Team

Response from Property: Dear guest, We are happy that you chose to stay at our hotel during your trip to Beijing. Excellent service can bring guests a home away from home feeling, while cleanliness is the foundation for ensuring guests' comfort. Thank you for recognizing these two aspects. Our hotel is located in the Dongcheng District of Beijing (within the second ring road), and there are many ancient hutongs and traditional courtyards around us. Due to their unique narrowness and twists and turns, the hutongs may cause some inconvenience for vehicles entering and exiting. We apologize for any inconvenience caused and hope for your understanding. We look forward to welcoming you back to our hotel again.Best regards, IHG Social Listening Team

Response from Property: Dear guest, Thank you for choosing to stay at our hotel. Located in the historical Lishi Hutong, the hotel is not only strategically located, but also surrounded by many ancient hutongs and traditional courtyards, providing guests with a unique accommodation experience. In addition, the hotel is conveniently located near famous attractions such as Wangfujing, the Forbidden City, the National Museum, the Great Hall of the People, Tiananmen Square and Qianmen Square, making it easy for guests to explore Beijing while enjoying a comfortable stay. For all the dirty laundry you've accumulated during your trip, we're glad you've discovered our laundry service. We are committed to providing a full range of facilities to ensure your stay is perfect. We look forward to your next visit.Best regards,IHG Social Listening Team

Response from Property: Dear guest,Thank you for writing a review about your stay.The hotel is located in Li Shi Hu Tong, Beijing, surrounded by many ancient hutongs and traditional quadrangles. It is also close to Dongsi Subway Station, Chaoyangmen Subway Station, Beijing Railway Station, Tiananmen Square, the Forbidden City, National Museum of China, Oriental Plaza, Peking Union Medical College Hospital, Tongren Hospital, and Capital Institute of Pediatrics. This location allows you to maintain a peaceful atmosphere amidst the hustle and bustle while being conveniently close to various attractions and shopping centers. In terms of service, we strictly require every service staff member to be meticulous, professional, and timely, providing maximum convenience for business and leisure travelers. Our cleaning team always maintains a high sense of responsibility and professionalism, ensuring that each room meets the highest standards. The breakfast provided by the restaurant is also carefully prepared, hoping to add a touch of happiness and satisfaction to your morning.We hope to see you back with us again soon.Best regards, IHG Social Listening Team

Response from Property: Dear guest,Thank you very much for your positive review. We are honored to provide you with such meticulous and thoughtful service, from the warm reception at the front desk to the clean and comfortable rooms, as well as the complete facilities, diverse dining options, and perfect services. We are located in a prime location, adjacent to major attractions, and provide rich dining and shopping choices to meet your needs. We look forward to welcoming you back soon.Best regards， IHG Social Listening Team

Response from Property: Dear guest,From the moment you stepped into our hotel, our service staff has been dedicated to providing you with the most enthusiastic and professional service, hoping to add warmth and joy to your journey. At the same time, the clean and tidy accommodation environment is also carefully prepared for you, aiming to provide you with full energy to relieve fatigue from your travels. Our hotel is located in Dongcheng District of Beijing (within the Second Ring Road), surrounded by many ancient hutongs and traditional courtyards. It is also adjacent to Dongsi subway station, Chaoyangmen subway station, Beijing Railway Station, Tiananmen Square, Forbidden City, National Museum, Oriental Plaza, Peking Union Medical College Hospital, Tongren Hospital, Capital Institute of Pediatrics, and more. Not only does it make your travel easier and more convenient, but it also provides rich choices for your shopping, dining, and other needs. We look forward to your next visit.Best regards, IHG Social Listening Team

Response from Property: Dear guest,Thanks so much for such a glowing review. Thank you for recognizing our service. We always maintain a smile and serve our guests with sincerity, enthusiasm, and never-ending energy.We certainly look forward to seeing you again and hopefully sooner rather than later! Sincerely, IHG Social Listening Team

Response from Property: Dear Guest, We are delighted to hear that you had a great holiday with us. Our staff takes great pride in providing excellent service and assistance to all our guests, and it's wonderful to know that they had a positive impact on your experience. Our hotel is located in the Dongcheng district of Beijing (within the Second Ring Road), surrounded by many ancient hutongs and traditional courtyards, with many shopping malls and restaurants within 2km of the hotel. Within 20 minutes drive, you can reach Gui Street Food Street, CBD, Galaxy SOHO Shopping Centre, Yutang, Raffles, Wangfujing Department Store, etc. and satisfy your daily needs. We look forward to seeing you again! Have a nice day! IHG Social Listening Team

Response from Property: Dear guest, Thank you for staying at our hotel. We understand how important convenience in transportation is for our guests. Our hotel is located 830 meters away from Dongsi Subway Station, which provides great convenience for your travel. We are glad that we can offer this geographical advantage to make your trip smoother and more convenient. We sincerely invite you to stay with us again.Best regards, IHG Social Listening Team

Response from Property: Dear guest, Thank you for staying with us. "Warm-heartedness, thoroughness, thoughtfulness" are the qualities that every member of our team should possess. We always try our best to provide the most thoughtful assistance for you during your journey. We have been committed to providing a high-quality accommodation experience while maintaining reasonable prices to ensure that our hotel offers high value for money. We look forward to welcoming you back again.Best regards, IHG Social Listening Team

Response from Property: Dear guest,Thank you so much for taking the time to to write a review.Thank you for recognizing our location, cleanliness, services, and breakfast. We can’t ask for more than that….Once again, many thanks for taking the time to post your review and we look forward to having the pleasure of welcoming you back to our hotel in the future. Best regards, IHG Social Listening Team

Response from Property: Dear guest, Thank you for staying with us.A comfortable and clean living environment, as well as high-quality and enthusiastic service, are essential. At the same time, the hotel's location is excellent, with convenient transportation, which is naturally very good. Regarding the issue you raised about the self-service laundry room requiring a mobile application and only having Chinese instructions, we apologize for the inconvenience caused. We have noticed this issue and will forward your suggestion to the relevant department. In the future, we will consider adding more language options and optimizing the operating process so that guests from different countries can use it easily.We sincerely invite you to stay with us again.Best regards, IHG Social Listening Team