Hanting Hotel (Beijing West Railway Station North Square)

Hanting Hotel (Beijing West Railway Station North Square) Reviews

Hanting Hotel (Beijing West Railway Station North Square)

Lianhuachi East Road (Beiheng Building), Fengtai District, Beijing, 100055, ChinaView Hotel Details
Hanting Hotel (Beijing West Railway Station North Square)
Hanting Hotel (Beijing West Railway Station North Square)Hanting Hotel (Beijing West Railway Station North Square)Hanting Hotel (Beijing West Railway Station North Square)
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Hanting Hotel (Beijing West Railway Station North Square) Guest Reviews

4.8/5
Excellent
1919 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1919)
Positive reviews(1841)
Reviews with photos/video(180)
Awesome rooms(30)
Convenient location(17)
Easy to get around(15)
Classy environment(9)
Many amenities(7)
Friendly front desk staff(7)
Strange smell in room(5)
Close to metro(5)
Negative reviews(78)
Guest User
Superior Double Room
Stayed in Sep 2024
Other
47 review
5.0/5
Outstanding
Posted on Sep 4, 2024
The room is clean, with windows but only light, and very little ventilation. The bathroom has a peculiar smell. The breakfast for 25 yuan per person is very rich, with fruits and vegetables, a variety of staple foods, and freshly ground coffee.
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6/8
Response from Property: 1. Dear guest, hello! Thank you very much for choosing Hanting Hotel. We are honored to see your detailed comments and share your stay experience with us. Your recognition is the greatest motivation for us to move forward. To this end, we will continue to move forward and work hard to do better. I sincerely thank you for your support and love. I look forward to your continued choice of us on your next trip to Beijing. I wish you a happy life! Thank you!
Panniguijingling
Superior Double Room
Stayed in Aug 2024
Family
10 review
4.0/5
Very Good
Posted on Aug 19, 2024
The hotel is located near the North Square of Beijing West Railway Station. I have stayed here many times. My mother used to choose to stay here when she came to Beijing to visit me. I haven’t stayed here since the epidemic. I feel that the hotel rooms are cleaner than before. The toilet must have been replaced and is now smart. A food delivery robot has also been added. The front facade is currently being renovated. The biggest drawback is that the toilet smells bad. It must be because the sewers are not done well!
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Response from Property: Dear guest, thank you for your recognition of our service. We have made timely corrections based on your feedback. We look forward to your visit again and wish you a happy life.
Guest User
Guestroom (2 beds)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Convenient, fast, clean and hygienic, and the service is great. Or the weird installation issue with the clothesline in the bathroom. Must improve.
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Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Guest User
Superior Double Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 2, 2024
It's very close to Beijing West Railway Station, but I didn't hear any sound. It's quiet and comfortable. Clean and hygienic, good service attitude, convenient to travel, the subway is right next to it, praise it!
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Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Wubuxingzhe
Guestroom (2 beds)
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The room is very good, the service staff are very conscientious, the room is clean and sanitary, the lady at the front desk is very nice, she helps me clean the elevator every time, and she greets me with a smile every time, which is great!
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Response from Property: The happiest thing every day is not the sunny weather or the flowers blooming, but your satisfaction, which encourages us to continue to work hard every day in the future.
Guest User
Superior Double Room
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 23, 2024
After staying for one night, I found the room cleanliness to be OK. It should be newly renovated. The location is good, and it is close to Beijing West Railway Station and can be reached on foot.
Original TextTranslated by Google
Response from Property: 1. Dear guest, hello! Thank you very much for choosing Hanting Hotel. We are honored to see your detailed comments and share your stay experience with us. Your recognition is the greatest motivation for us to move forward. To this end, we will continue to move forward and work hard to do better. I sincerely thank you for your support and love. I look forward to your continued choice of us on your next trip to Beijing. I wish you a happy life! Thank you!
Guest User
Family Room
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The service is very good, the facilities are complete, clean, tidy and comfortable
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Response from Property: Hello dear guests! Thank you for taking the time to review for us. Your review is definitely our biggest motivation. Xiao Tinghui will continue to work hard to make you feel at home. All the hotel staff look forward to your next visit and wish you a happy life!
Guest User
Discount Twin Room
Stayed in Sep 2024
Business travelers
4 review
0.5/5
Posted on Sep 14, 2024
The hotel has a strong sewer smell and must open the window. I paid extra to upgrade to a room with window, but it still stinks. I can't open the window because it's too noisy to sleep at night due to the road. There are many hotels nearby. I suggest you book other hotels. The sewer smell is too bad and it's very noisy. I don't recommend this one. Below is a picture of the room without window booked by Ctrip. Later, I transferred 70 yuan to the hotel front desk via WeChat to upgrade to a room without window.
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Response from Property: Dear guest, thank you for your feedback on our hotel. We are deeply sorry for the unpleasant stay experience you have. We will actively rectify the problems based on your feedback and strive to create a clean and hygienic stay environment for you. I wish you a happy life and a good mood every day.
Amyshiyu
Discount Twin Room
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The service was very good. My mother went there by herself. She couldn't find the hotel at the west station entrance late at night. I called the hotel in a hurry. The hotel brother immediately agreed to pick her up. I was really touched and grateful. I will choose Hanting again next time.
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Response from Property: Dear guests: Hello! If there is no sunshine, listen to the wind and watch the rain; if there are no flowers, smell the fragrance of the soil and imitate the strength of the grass; if there is no applause, enjoy the plainness of life and the tranquility of solitude. Only when the soul has a home can life have a path. Keep a good heart, walk a good path, cherish the most real feelings, feel the nearest happiness, and enjoy the most beautiful mood! May you have a good mood every day in the future just like the Hanting people bring you!
Guest User
Superior Double Room
Stayed in Sep 2024
Family
2 review
4.6/5
Great
Posted on Sep 14, 2024
I booked a superior king-size room. I thought it was more expensive because it had a window than a king-size room. But when I got to the room, I found that there was a window but it was sealed and could not be opened. I forgot to check this when I stayed. Other than this, everything else was good.
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Response from Property: Dear guests, hello! Your satisfaction is our driving force. We look forward to your visit again and wish you a smooth work and a happy life!
Guest User
Superior Double Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The room is very clean, the air conditioning has a good cooling effect, you can hear the traffic outside when you open the window, the smart toilet is more convenient and practical, but the sewer has a bit of a bad smell! Overall, it's not bad!
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Response from Property: Dear guests, thank you for your recognition of us. Your praise is sweeter than honey. Your happy stay is our greatest reward. We will continue to work hard and look forward to your visit again.
Guest User
Suite
Stayed in Sep 2024
Other
31 review
4.0/5
Very Good
Posted on Sep 9, 2024
The hotel is opposite to the West Station, you can walk there, the sanitation is also OK, but the hotel front desk does not know that the hotel is jointly opened by several people at the front desk, I don't know what capital they have to look at the guests with their noses
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Response from Property: Dear guest, we are deeply sorry for the unpleasant stay experience you have. We are deeply sorry for the unreasonable room arrangement by the front desk on that day. We have rectified the problem you reported as soon as possible and will provide you with a quiet and comfortable stay environment as soon as possible. Wish you a happy life!
Guest User
Superior Double Room
Stayed in Sep 2024
Family
3 review
4.8/5
Amazing
Posted on Sep 16, 2024
Thank you to the round-faced girl at the front desk who smiled sweetly. I was transferring with my child and large luggage, and she helped me with the suitcase. The location is great, about 150 meters from the entrance, no need to climb any stairs or cross overpasses, 10 minutes of leisurely walk, and no sound of trains at night. It is clean and sanitary, the service is particularly good, the smart toilet robot delivers meals, I will stay here next time
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Guest User
Superior Double Room
Stayed in Sep 2024
Business travelers
3 review
3.7/5
Posted on Sep 4, 2024
The bed sheets are dirty, the bathroom smells bad, the TV cannot be projected, the service attitude of the disturbing staff is OK, it is very close to the North Square ticket gate, it is convenient to walk from the front of the Pearl Hotel, but the bathroom smells bad
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Hanting Hotel. We are very ashamed of your dissatisfaction during your stay. We are willing to make up for the lack of hardware with better services. We hope to bring a perfect accommodation journey to every guest. All the staff of Hanting Hotel wish you a happy life and all the best!
Guest User
Superior Double Room
Stayed in Aug 2024
Couples
4 review
2.2/5
Posted on Aug 31, 2024
When we got into the elevator, there was a strange smell. The corridor was stuffy and the room smelled like pig intestines. The air conditioner was working very hard. I originally booked 3 days, but got a refund of 2 days.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing Hanting Hotel. We are very sorry that you were dissatisfied with the hotel during your stay. We are willing to use better services to make up for the shortcomings in hardware. We hope to bring a perfect stay to every guest. Hanting Hotel All the staff of Ting Hotel wish you a happy life and all the best!