Atour Hotel (Beijing West Railway Station South Square) Reviews
Atour Hotel (Beijing West Railway Station South Square)
No.9 Guang'an Road, Fengtai District, Beijing, 100000, ChinaView Hotel Details
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1 night
Atour Hotel (Beijing West Railway Station South Square) Guest Reviews
4.7/5
Outstanding
2514 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(2514)
Positive reviews(2459)
Reviews with photos/video(144)
Convenient location(300)
Easy to get around(227)
Delicious breakfast(183)
Classy environment(161)
Friendly front desk staff(140)
Quiet & comfortable(113)
Close to train station(52)
Perfect for business trips(51)
Negative reviews(51)
Guest User
Superior Twin Bedroom
Stayed in Dec 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Very near to Beijing West railway station just walking distance 600m.
Hotel is very good. All the services are good.
Response from Property: I am so happy to see your good comments! As long as you live comfortably, Duoer feels that no matter how much we pay, it is worth it. It is Duoer's honor to meet you on the journey, and it is Duoer's greatest comfort to give you comfort and happiness in a short journey. The store is located in No. 9 Guang'an Road, 400 meters away from Beijing West Station on Metro Line 9 and Wanzi Station on Line 7. There is Xinnianhua Shopping Mall around it, and the transportation is relatively convenient. There are also many restaurants around. The lobby on the first floor of the hotel has "Bamboo House", "Yaduo Planet" and "Public Toilet". The hotel also has a free gym [sweating] and laundry room (dust-free] for use. Duoer also has its own special health breakfast. The self-service breakfast restaurant not only serves breakfast, but also provides free [late-night porridge] from 21:30 in the evening! Duoer believes that we have formed an indissoluble bond. Duoer hopes that you can protect this hard-won fate with Duoer. Looking forward to serving you on your next charming trip to Beijing
Becky Fok
Executive Queen Room
Stayed in Nov 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Nov 13, 2024
Room is ok except that it is not sound proofed. Can hear children screaming and crying.
The breakfast on our last day is not enjoyable. We were there around 940am but there are no plates, cups, coffee bags( there is no coffee machine )
Response from Property: We are extremely sorry for the inconvenience caused during your stay this time. Meanwhile, we would like to thank you for taking the precious time to give us feedback. Duor will keep on making efforts! The hotel is located in Courtyard 9, Guang'an Road. It is 400 meters away from Beijing West Railway Station of Metro Line 9 and Wanzi Station of Metro Line 7. There is Xinnianhua Shopping Mall nearby, with convenient transportation and a great many dining options around. On the first floor of the hotel lobby, there are "Bamboo Residence", "Atour Planet" and "Public Toilets". The hotel also provides a free gymnasium [sweating] and a laundry room [Out of the Dust] for guests to use. Duor also offers its own characteristic healthy breakfast. The buffet breakfast restaurant not only serves breakfast but also provides free [Late-night Porridge] starting from 21:30 in the evening. Looking forward to your next visit. We will surely strive to offer you a different experience!
LeonF
Several Wooden Bed Rooms
Stayed in Oct 2024
Family
19 review
5.0/5
Outstanding
Posted on Oct 25, 2024
A bit of an older Atour property showing its age. But very convenient if you are coming in on Beijing West and a short walk to the station.
Response from Property: Dear friend, hello. We are very glad to see your affirmation and satisfaction. We are deeply touched. Home is a haven from the wind and a corner that warms the body and mind. We have always hoped that with our thoughtfulness and warmth, you can feel the warmth of home. We are looking forward to your next visit. Have a happy life.
Rossi
Superior Twin Bedroom
Stayed in Mar 2024
Travel with friends
37 review
4.2/5
Very Good
Posted on Apr 15, 2024
We choose this location because close to the West Train station.
Personnel do not speck English
Response from Property: Very Sorry, thank you for your valuable advice, follow-up we strengthen the training of Oral English, I wish you happy every day, looking forward to your next visit
Guest User
Superior King Room
Stayed in Oct 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Oct 21, 2024
Friendly staff, comfy bed, but toilet did not work and room was not very clean
Response from Property: Thank you very much for your enthusiastic review. I am very sad to see that you did not click all the little stars. I look forward to our reunion. Next time, you must click all the little stars for us.
Crystal_Los Angeles, CA
Superior King Room
Stayed in Jul 2024
Solo travelers
18 review
4.7/5
Amazing
Posted on Aug 1, 2024
I enjoy staying here as it’s very close to Beijing West Railway Station. The staff is very kind and the rooms are very clean.
Response from Property: Thank you very much for your affirmation, Duoer will continue to work hard to make up for your little regrets this time, and look forward to your next arrival to see our changes, which will make you feel at home, and have a full five-point experience, I wish you a happy life, all the best, and happy every day
the.traveler
Superior King Room
Stayed in Jan 2024
Solo travelers
11 review
3.7/5
Posted on Jan 16, 2024
The hotel is located about 5-10 minutes walk depending on your pace from the Wanzi station, Exit A. After exiting, turn right at the traffic right, crossing the road, continue walking straight and then turn right again, you will see the sign for the hotel which is about 1 minute behind it. The front desk staff were polite and helpful. Overall, stay was comfortable and okay. Also, it is close to the Beijing West railway station, 15 minutes walk.
6/7
Response from Property: Thank you very much for your comments. I look forward to your next visit and wish you a good mood every day.
Nizar Shamsudin
Superior King Room
Stayed in Jun 2024
Couples
1 review
4.0/5
Very Good
Posted on Jul 20, 2024
Very convenient location (for me), but the bed was kinda soft (I prefer firmer beds for back support). This hotel is near office buildings so it can get a bit noisy with noise from the outside especially during weekdays (nothing to do about it)
Overall, I feel like the hotel is more suited for business travellers staying a short period, it's clean, hotel reception was very friendly, stayed only 1 night
Response from Property: Thank you very much for your affirmation, Duoer will continue to work hard to make up for your little regrets this time, and look forward to your next arrival to see our changes, which will make you feel at home, and have a full five-point experience, I wish you a happy life, all the best, and happy every day
rach_t
Several Wooden Bed Rooms
Stayed in Jun 2024
Couples
3 review
4.2/5
Very Good
Posted on Jun 17, 2024
We stayed at Atour for one night and it's a very basic business hotel. It's a very short walk to the Beijing West Railway station, which was the main reason why we stayed there. Quite a few eateries around the area.
Response from Property: Thank you very much for your enthusiastic comments, see that the guest officer did not point all the little stars, Duoer can be sad, look forward to our reunion again, next time the guest officer must give us all the little stars, Atour Hotel, starting from the hotel, but not only the hotel. The store is located in Guang'an Road No. 9 Yard, 400 meters away from Beijing West Railway Station of Metro Line 9 and Wanzi Station of Line 7, surrounded by New Year's shopping mall, the transportation is more convenient, and there are many restaurants around, the lobby on the first floor of the hotel has "Bamboo House", "Atour Planet", "Public Toilet", the hotel also has a free gym [sweat], laundry room (dust) can be used, Duoer also has its own special health breakfast, the buffet breakfast restaurant not only serves breakfast, but also starts at 21:30 in the evening for free [late-night porridge to], Bring a warmth to you who are hungry, don't forget your original intention, and you have to always! Flowers are blooming everywhere, I hope that there is an Atour in the city you pass by, which can give you a warm harbor.
Queen heir
Superior King Room
Stayed in Dec 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 30, 2023
The experience was great. Clean and cozy rooms and friendly staff
Response from Property: Duo'er is so happy beyond words after seeing the five-point review from the guest reviewer. Being recognized by you is the biggest encouragement to Duo'er. We look forward to seeing you again.
Guest User
Superior King Room
Stayed in Apr 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Apr 22, 2024
Great location to take the high speed train the next day. Staff was very helpful and helped me to send something by post and also to wash my clothes for free. They also gave me one complementary water bottle for free at checkout.
Response from Property: It's a pity that I didn't get your five points. Thank you for your feedback, Duoer will work harder!The front desk is on duty 24 hours a day, you can contact us at any time if you have any questions, and help you deal with them in time, welcome you to visit Atour Hotel Beijing West Railway Station South Square again, and we will, as always, spare no effort to continuously improve our services and facilities, in order to get your better sharing and evaluation
JOHNGAO
Superior King Room
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Staying at Atour Beijing South Station was a fantastic experience. The room was extremely cleaning and the staff were friendly and caring. The service was superb and the bed was super comfortable. Highly recommended to anyone who is looking for a great, affortable and comfortable place to stay in Beijing. Will stay here again in our next visit. Yan and John from Sydney, Australia
Response from Property: very happy, thank you for choosing here, although our language does not understand, but the warmth is the same, I hope our service can give you the warmth of transmission, look forward to your visit again, have a nice day
Guest User
Superior Twin Bedroom
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Very kind and friendly staff. The laundry facilities really helped us.
Response from Property: Thank you very much for your affirmation. Wishing you a pleasant journey. We are waiting for you to visit again in Beijing
Aliferous
Superior King Room
Stayed in May 2024
Family
12 review
5.0/5
Outstanding
Posted on Jun 2, 2024
It's a nice hotel, quite clean and very near Beijing west railway station.
Response from Property: It's great to see your good reviews! As long as you live comfortably, Duoer feels that it is worth paying more. The store is located in Guang'an Road No. 9 courtyard, 400 meters away from Beijing West Railway Station of Metro Line 9, Wanzi Station of Line 7, surrounded by New Year's shopping mall, the traffic is more convenient, and there are many restaurants around, the lobby on the first floor of the hotel has "Bamboo House", "Atour Planet", "Public Toilet", the hotel also has a free gym [sweat], laundry room (dust) can be used, Duoer also has its own special health breakfast, the breakfast buffet not only serves breakfast, but also serves free [late-night porridge] from 21:30 in the evening! Duo'er believes that we have formed an indissoluble bond, and Duo'er hopes that you can protect this hard-won fate with Duo'er. We look forward to serving you on your next trip to Beijing.
Guest User
Superior King Room
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 19, 2024
The location is perfect for those who need a transfer near Beijing West Railway Station, with just a 5-minute walk to the station and nearby metro lines. The room is clean & tidy and the bed & pillows are the best! I always have great sleep in Atour hotels. Highly recommended for light sleepers or anyone with sleeping issues.
The service is also great! People are friendly and helpful. You can always get warm water in the winter when you check out:)
Response from Property: 感謝您的點評與肯定,看到您在朵兒家有一次愉快的旅程及對我們的讚美十分開心,北京西站南廣場亞朵酒店全體夥伴再次祝您新春大吉,新年快樂,小寶貝健康茁壯成長,家人健康平安,感恩,一路上有您們的支持和厚愛,我們會做的越來越好,期待您及家人的下次光臨!