Xinhai Jinjiang Hotel

Xinhai Jinjiang Hotel Reviews

Xinhai Jinjiang Hotel

No. 61 Jinbao Street, Dongcheng District, Beijing, 100005, ChinaView Hotel Details
Xinhai Jinjiang Hotel
Xinhai Jinjiang HotelXinhai Jinjiang HotelXinhai Jinjiang Hotel
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Xinhai Jinjiang Hotel Guest Reviews

4.3/5
103 review
Verified reviews
Location4.3
Amenities4.1
Service4.4
Cleanliness4.3
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All reviews(103)
Positive reviews(95)
Reviews with photos/video(10)
Friendly staff(26)
Great location(24)
Awesome stay(18)
Awesome rooms(17)
Easy to get around(8)
Great value for money(7)
Classy environment(6)
Convenient location(6)
Negative reviews(8)
Guest User
Superior Standard Double Room
Stayed in Sep 2024
Solo travelers
5 review
4.5/5
Great
Posted on Nov 23, 2024
Staff was friendly and helped me retrieve my food delivery. I forgot the name of the person who helped me but he was duty on 16 September morning. A big thank you to him.
Response from Property: Dear guest, hello! First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with this stay experience. Xinhai welcomes you to visit again in the near future!
CherryT91
Superior Family Room
Stayed in Jul 2024
Family
7 review
4.2/5
Very Good
Posted on Jul 27, 2024
Staff was very nice and helpful! We had questions about booking things or navigating WeChat apps and they were able to help. The room itself is fine. A 20 minute walk to Wangfujing. A few restaurants right around the corner and a convenience store also a few minutes away walking. Very easy to get picked up by Didi there.
Response from Property: Dear guest, Thank you for your visit to Xinhai Jinjiang Hotel and your comments! I sincerely wish you all the best. As a mature business hotel, we strive to create a comfortable and convenient place for you to stay with convenient transportation, perfect facilities and thoughtful and warm service. Our efforts are also widely praised by friends from all walks of life, welcome your attention to Xinhai, looking forward to your visit again.
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ChongPY
Superior Standard Room (2 beds)
Stayed in Apr 2024
Family
8 review
3.5/5
Posted on Apr 11, 2024
Front office staffs all are friendly and very helpful. Breakfast Is excellent, lots of choices, Chinese food as well as western food, the noodle bar is good. Fan is given and we need 2 units, air-condition should be available because its noisy when we open the window as the hotel is situated in the busy area.
Response from Property: Distinguished guests, hello! Thank you very much for your careful comments. The weather has upset you. In the future, we will constantly upgrade our products and try our best to meet the needs of different guests. Looking forward to your visit again!
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BCC
Superior Standard Room (2 beds)
Stayed in May 2023
Family
15 review
5.0/5
Outstanding
Posted on May 3, 2023
Good location
Response from Property: Distinguished, Thank you for your stay in our hotel and we appreciate your comments. It’s our pleasure that you had pleasant experience in our hotel. Looking forward to your next coming.
Guest User
Superior Standard Room (2 beds)
Stayed in Feb 2025
Solo travelers
17 review
5.0/5
Outstanding
Posted on Feb 10, 2025
The hotel is in a very good location, and it is convenient to go out for meals. The front desk service is thoughtful and enthusiastic. The room layout is very comfortable, the space is spacious, and the air conditioning is sufficient, which is very warm.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您惠顧鑫海錦江大酒店並參與點評,衷心祝願您一切愉快順利。作為成熟的商務型酒店,我們以便利的交通、完善的設施和周到温馨的服務,力求為您營造舒適便捷的居停場所。我們的努力也廣受各界朋友的一致好評,歡迎您關注鑫海,期待您的再次到訪。
LINKAN
Superior Standard Room (2 beds)
Stayed in Jan 2025
Family
14 review
4.2/5
Very Good
Posted on Jan 27, 2025
The location of the hotel is not very central, and the facilities are relatively old. There is nothing we can do about it. However, the service is still good. When they saw that we were a family, they upgraded the room type and it was convenient to store our luggage.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您惠顧鑫海錦江大酒店並參與點評,衷心祝願您一切愉快順利。作為成熟的商務型酒店,我們以便利的交通和周到温馨的服務,力求為您營造舒適便捷的居停場所。目前酒店正在逐步進行設備的更新換代,希望今後會給您帶來更好的體驗。祝您愉快,期待您的再次光臨!
nobody*
Superior Family Room
Stayed in Jan 2025
Family
33 review
1.7/5
Posted on Jan 20, 2025
It is located in a prestigious area, but there are not enough shops nearby to facilitate people's livelihood. After all, the hotel has a long history and the room facilities are relatively old. In particular, the humidifier has never been cleaned. The machine is filled with thick yellow dirt, which is very scary. The fitness room is also closed. I stayed for four nights and changed rooms once. The reason was that the room was filled with the smell of burning charcoal, which could not be dispelled by any method, and the temperature was also abnormally high. Although the room after that was smaller in size, everything was normal. Even though the sign was hung up and the Do Not Disturb signal was turned on, he still entered the room without permission, which is puzzling. All the staff lacked smiles. I booked a room for three people but only provided supplies for two people.
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Original TextTranslated by Google
6/9
Response from Property: 尊敬的賓客,您好!感謝您入住鑫海錦江大酒店並參與點評。從您的點評中我們得知,此次入住您沒有享受到滿意的服務,對此我們深感抱歉和不安。酒店健身房和泳池年後會對客開放,對於您反映的問題,客房部會調整室內環境,並加強服務人員的培訓。再一次向您表示歉意,希望今後您能再次光臨鑫海,對我們的工作提出寶貴意見!
Guest User
Superior Standard Room (2 beds)
Stayed in Oct 2024
Business travelers
17 review
4.8/5
Amazing
Posted on Oct 28, 2024
The lobby is magnificent, the reception is warm, the location is good, and the breakfast is rich
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your patronage of Xinhai Jinjiang Hotel and your review. I sincerely wish you all the best. As a mature business hotel, we strive to create a comfortable and convenient place for you with convenient transportation, complete facilities and thoughtful and warm services. Our efforts have also been widely praised by friends from all walks of life. You are welcome to pay attention to Xinhai and look forward to your visit again.
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Guest User
Superior Family Room
Stayed in Oct 2024
Family
9 review
4.7/5
Amazing
Posted on Oct 4, 2024
During the National Day holiday, my family went to Beijing and chose this hotel. The two beds, one large and one small, were very comfortable. There was also a humidifier and clothes drying rack in the room. The location is very good on Jinbao Street, with convenient transportation and various shops around. It is very close to Wangfujing and you can walk there. You can also check out late until 2 pm, which is very good👍
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for visiting Xinhai Jinjiang Hotel and participating in the review. I sincerely wish you all the best. As a mature business hotel, we strive to create a comfortable and convenient place for you to stay with convenient transportation, complete facilities and thoughtful and warm service. Our efforts have also been widely praised by friends from all walks of life. Welcome to pay attention to Xinhai and look forward to your visit again.
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Waerdeannita
Superior Standard Double Room
Stayed in Mar 2025
Solo travelers
4 review
4.0/5
Very Good
Posted on Mar 9, 2025
The room is on the street, the floor is high and not noisy, close to the core area of ​​the city center, the front desk staff is nice, the breakfast is a bit average, the overall stay experience is OK
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您入住鑫海錦江大酒店並參與點評。從您的點評中我們得知,此次入住您對早餐不是非常滿意,對此我們深感抱歉和不安。酒店自助早餐包含中⻄式餐點,從牛奶、咖啡、到米線、麪條、麪包、甜品、水果等等,早餐包含近百個品種,雖然有不少客人給予早餐好評,但沒能讓您滿意也是我們做得還不夠好。酒店會持續升級早餐的種類與口味。再一次向您表示歉意,希望今後您能再次光臨鑫海,對我們的工作提出寶貴意見!
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Ailvxingdelege
Superior Standard Double Room
Stayed in Feb 2025
Business travelers
132 review
2.5/5
Posted on Feb 25, 2025
The hotel has no advantages except for its good location: 1. The facilities are very old. There is a strong odor when entering the room. After sleeping for a few nights, my friend in another room and I both had rashes 2. The bedding is not good. The linens are hard and not close to the body 3. The service design is based on the hotel first, not the customer first. There is no beverage in the room. It is strange to charge a deposit of 500 4. The room with a price of about 600 does not even have a care package 5. The operation is not preferential to online customers. You cannot renew your stay online on the fourth day. The front desk will charge almost 300 more for renewing the same room without changing rooms 6. The circuit is too old. If you charge the bedside, you cannot turn off the light, otherwise there will be a power outage. It is very uncomfortable to have a light on at night I will definitely not stay here next time
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Original TextTranslated by Google
Response from Property: 首先衷心感謝您選擇入住我們酒店,並非常抱歉您在此次住宿過程中遇到了不愉快的體驗。您的反饋對我們至關重要,我們將立即着手整改問題。1. 您提到的空氣質量問題我們深表歉意!第一時間安排人員清洗客房地毯與消毒所有布藝,未來我們也會增加每日深度清潔頻次。2.房間的床品布草是按行業標準購置,但未能達到您的滿意我們也表示非常抱歉。3. 每間客房每天提供兩瓶免費的礦泉水,超出也是按照很低的價格售賣給客人。4. 房間提供的一次性用品如果不能滿足您的需要,可以叫服務員為您提供,是我們沒有事先説明。5. 對於續住價格波動給您造成的困擾,我們誠摯道歉!這是因酒店系統促銷活動結束所致。6. 床頭電路設計缺陷給您帶來困擾,我們今後也會計劃對電路升級,確保照明用電獨立控制。再一次向您表示歉意,感謝您對我們的工作提出寶貴意見!
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Guest User
Superior Standard Double Room
Stayed in Feb 2025
Business travelers
22 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The hotel is in a prime location, close to Wangfujing, Union Hospital, etc. The breakfast is rich, combining Chinese and Western food, with a full range of categories and a particularly rich variety of dishes. The waiters are professional and enthusiastic
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您惠顧鑫海錦江大酒店並參與點評,衷心祝願您一切愉快順利。作為成熟的商務型酒店,我們以便利的交通、完善的設施、精緻的美食和周到温馨的服務,力求為您營造舒適便捷的居停場所。我們的努力也廣受各界朋友的一致好評,歡迎您關注鑫海,期待您的再次到訪。
Guest User
Superior Family Room
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Staying in this four-star hotel is like being at home. The service attitude is first-class, and the staff are warm and thoughtful, which makes people feel very friendly. The guest rooms are decorated in a unique style and have complete facilities, especially the bedding, which is moderately soft and hard, and provides a good night's sleep. The hotel has a superior geographical location, rich surrounding attractions, and convenient travel. In short, this stay experience is beyond imagination and I strongly recommend it to my friends.
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Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您惠顧鑫海並參與點評!能夠為您提供一次滿意的入住經歷我們倍感榮幸!鑫海位於市中心,享有四通八達的便利,是您商務、旅遊、會友、會議的首選之地,我們會竭誠為您提供舒適、温馨、快捷、周到的服務,使每位賓客都在鑫海感受到賓至如歸!祝您愉快,期待您的再次光臨!
Guest User
Superior Standard Double Room
Stayed in Jan 2025
Business travelers
68 review
1.0/5
Posted on Jan 17, 2025
Too bad! The child was young and didn't go downstairs for breakfast. They charged more than 50 yuan for breakfast to bring a cup of milk for the child. People with children are better off not staying here! Very bad attitude
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Xinhai Jinjiang Hotel and participating in the review. The hotel has posted a reminder sign in the restaurant. We are deeply sorry that the service staff did not satisfy you when explaining it! The hotel will strengthen the training of service staff in the future, and hope to give you a satisfactory stay experience when you have the opportunity to stay in the hotel again in the future.
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Guest User
Superior Standard Room (2 beds)
Stayed in Nov 2024
Business travelers
36 review
4.2/5
Very Good
Posted on Nov 28, 2024
Generally speaking, it is quite satisfactory, and the network is not very good. The service is pretty good, serious and attentive.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your patronage of Xinhai Jinjiang Hotel and your review. I sincerely wish you all the best. First of all, thank you for informing us of the problems you encountered during your stay at our hotel. We are very sorry that we did not meet your expectations. Please allow us to express our sincerest apologies to you. The hotel has recently increased its network bandwidth and will continue to adjust it based on usage in the future. Xinhai welcomes you to visit us again in the near future and continue to provide us with valuable comments and suggestions!
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