Shangri-La Hotel, Beijing

Shangri-La Hotel, Beijing Reviews

Shangri-La Hotel, Beijing

No.29 Zizhuyuan Road, Beijing, ChinaView Hotel Details
Shangri-La Hotel, Beijing
Shangri-La Hotel, BeijingShangri-La Hotel, BeijingShangri-La Hotel, Beijing
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Shangri-La Hotel, Beijing Guest Reviews

4.5/5
Good
2730 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.6
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All Reviews(2730)
Positive reviews(2597)
Reviews with photos/video(317)
Classy environment(178)
Friendly front desk staff(128)
Tasty food(62)
Perfect for business trips(43)
Great swimming pool(32)
Garden view(24)
Luxurious(16)
Negative reviews(133)
Guest User
Valley Wing Premier King Room
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on Jun 18, 2024
The staff was very friendly and helpful. When they learned we were staying at the hotel to celebrate our anniversary, we were gifted flowers and a cake. The hotel building is a little old but everything in it is very high quality and the service is great.
Response from Property: Dear guests, thank you for your stay, and sharing your feedback. We look forward to your next visit! Sincerely yours.
Guest User
Deluxe King Room
Stayed in Oct 2023
Family
5 review
3.5/5
Posted on Nov 6, 2023
Cons: Personally I didn't like this hotel and won't go back. There were random pieces of mismatching furniture lined up along the wall, and just in general very old hotel, but charging 1.8k per night is completely disproportionate, if rooms were around 700 you can't complain. Pros: Breakfast buffet had good choice and the outside garden was really nice! Hotel allowed me to cancelled our second night even thought it was originally not cancellable. Much appreciated!!
Response from Property: Deat guest,Thank you for staying with us recently.Thank you very much for taking the time to write so many precise comments about your stay.We look forward to welcoming you back soon to our hotel.Kind regards,Jean-Marc PoliGeneral Manager
VENG
Superior Twin Room
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Friendly Front desk, nice location that near Beijing Zoo and West Station.
Response from Property: Dear guests, thank you for your stay, and sharing your feedback. We look forward to your next visit! Sincerely yours.
ROBERT ALBERT GUENTHER
Deluxe King Room
Stayed in Jul 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on Jul 5, 2024
Very good breakfast and dinner. The Swimmingpool and the sauna are ok.
Guest User
Superior Twin Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 23, 2024
I stayed for 3 nights and loved the services they had offered. The location is good and the staves are fantastic.
Response from Property: Dear guest, thank you for staying with us and taking the time to share your valuable feedback. We look forward to welcoming you back to Shangri-La Beijing soon. Thank you and best regards.
Anonymous User
Deluxe King Room
Stayed in Jul 2023
Solo travelers
4 review
3.0/5
Posted on Jul 21, 2023
Not worth the price. Location is great, however room is outdated. Check in took a long time (30 mins).
Response from Property: Dear Guest: Thank you for staying at Shangri-La Hotel, Beijing. Thank you very much for taking the time to share your daily stay experience precisely. We look forward to welcoming you again at the Shangri-La Hotel, Beijing. Thanks! Ran Boli General Manager Shangri-La Beijing
TAEKYUNG
Superior King Room
Stayed in Dec 2023
Business travelers
6 review
4.7/5
Amazing
Posted on Dec 19, 2023
Very nice services and good location, breakfast also very delicious
Anonymous User
Superior King Room
Stayed in Sep 2023
Business travelers
9 review
4.0/5
Very Good
Posted on Sep 10, 2023
Although the hotel isn’t really new, but service is really nice and helpful. Thank you 🙏🏻
Response from Property: Dear guest,Thank you for staying with us.Thank you very much for taking the time to write so many precise comments about your stay day by day.We look forward to welcoming you back soon to our hote.Jean-Marc PoliGeneral Manager
Cecilia
Superior King Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 1, 2024
It’s good for solo traveller
Response from Property: Dear guests, thank you for your stay with us, and sharing your feedback. We look forward to your next visit! Sincerely yours.
Guest User
Superior King Room
Stayed in Feb 2024
Solo travelers
11 review
4.2/5
Very Good
Posted on Mar 3, 2024
Generally good though a bit old.
Response from Property: Dear guest, thank you stay with us and giving us feedback. We look forward to your coming again. Kind Regards.
Tony6677
Valley Wing Premier King Room
Stayed in Jun 2023
Business travelers
190 review
5.0/5
Outstanding
Posted on Jun 17, 2023
The hotel is very beautiful and the hotel room is so clean。Service is also great
Response from Property: Dear guest: Thank you for staying at Shangri-La Hotel, Beijing. Thank you very much for taking the time to accurately share your daily stay experience. We eagerly look forward to your next visit to Shangri-La Hotel, Beijing. Thanks! Ran Boli General Manager Shangri-La Beijing
NopastNofuture
Valley Wing Premier King Room
Stayed in Jun 2022
Family
13 review
4.5/5
Great
Posted on Jun 29, 2022
We booked the Hotel for a weekend staycation. It has a very lovely Chinese landscaped park. You can eat outside and enjoy the nature within the city. Traveling with two children, we were particularly happy about the go-kart track, which we could use with our booking.
Response from Property: Dear Guest,Thank you for staying with us recently.Thank you very much for taking the time to write so many precise comments about your stay day by day.We look forward to welcoming you back soon to our hotel.Kind regards,Jean-Marc PoliGeneral Manager
Guest User
Superior Twin Room
Stayed in Jul 2023
Friends
1 review
4.5/5
Great
Posted on Jul 17, 2023
dirty smell so many
Guest User
Valley Wing Premier King Room
Stayed in Oct 2022
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 11, 2022
Rebecca li was good
Response from Property: Dear guest: Thank you for staying at Shangri-La Hotel, Beijing. Thank you very much for taking the time to accurately share your daily stay experience. We eagerly look forward to your next visit to Shangri-La Hotel, Beijing. Thanks! Ran Boli General Manager Shangri-La Beijing
CheonWook
Deluxe King Room
Stayed in Jun 2023
Friends
3 review
5.0/5
Outstanding
Posted on Jun 18, 2023
Many I