Holiday Inn Express Beijing Dongzhimen Reviews

Response from Property: Dear guests, thank you for choosing our Holiday Inn Express Beijing Dongzhimen and sharing your valuable stay experience. We are pleased to know that you are satisfied with the room size, breakfast and location of our hotel, as well as the free coffee and friendly staff service at the reception. First of all, you mentioned that "the room is big enough", and we are very pleased about that. Our rooms are designed with comfort and practicality in mind, ensuring that every guest enjoys a spacious and comfortable stay. Your satisfaction proves that our original design intention has been realized. Secondly, you particularly praised our breakfast and location. Our breakfasts offer a variety of gastronomic options to suit the tastes of different guests, and we always focus on the freshness and taste of the ingredients. The location of the hotel is also very convenient for you to travel and sightseeing. We are glad to hear your appreciation of these aspects. In addition, you also mentioned that "there is free coffee at the front desk" and "the staff is very friendly", both of which are features of our hotel. Complimentary coffee is provided so that guests can enjoy a warm and relaxing meal upon check-in or check-out. And our staff have been professionally trained, always with a warm and friendly attitude to provide guests with service, which is our hotel has always been the purpose of service. Thank you again for your recognition and appreciation, your satisfaction is our biggest motivation. We will continue to work hard to continuously improve the quality of service and provide more guests with a better accommodation experience. If you have any suggestions or comments, please feel free to contact us and we will listen and improve. Everything goes well:)

Response from Property: Dear guest, thank you for choosing our hotel again as your accommodation in Beijing after 12 years. Thank you for your feedback to our hotel, it very important for us. Thank you for your always support of our hotel. Although we didn't get your perfect review score from you, we still look forward to your having the opportunity to choose us again, and we will provide you with better service through continuous improvement and improvement in the future.

Response from Property: Thank you for choosing our Holiday inn Express Beijing Dongzhimen, and sharing your experience with us. Thank you for your recognition and praise of all our Front Desk staff. Thank you for your support to us, and your strong recommendation. We’re looking forward to your next stay, we will continue to provide you with better service.

Response from Property: Dear guest, thank you very much for your recognition of our Holiday Inn Express Beijing Dongzhimen and your valuable comments. Your satisfaction and feedback are very important to us, and we will constantly improve based on your suggestions and strive to provide better service. You mentioned that the hotel's excellent location, just a 12-minute walk to the main metro station, does provide great convenience for guests to travel. There is also a convenience store nearby where you can shop for your daily needs. We are glad that you are satisfied with this aspect. We are very sorry for the inconvenience caused to you because the air conditioner in your room is not working. While we have provided fans as a temporary solution, it is clear that this does not fully solve the problem you are experiencing. We acknowledge the lack of service in this area and will immediately overhaul the room air conditioning to ensure that this problem does not happen again. At the same time, we will also strengthen the training of employees so that they can respond more quickly and effectively in the face of such emergencies. You also mentioned that the hotel's gym only has aerobic equipment and lacks weight machines, which is indeed a shortcoming of our facilities. We understand that each guest's fitness needs may be different, so we will consider upgrading and improving the gym facilities in the future to meet the needs of more guests. As for breakfast, you spoke highly of it. We are always committed to providing diverse and delicious breakfast options so that guests can enjoy a great dining experience when they start their day. Your affirmation makes us feel very gratified. Thank you again for your feedback, we will take every suggestion seriously, and strive to improve, and strive to provide a more perfect experience for every guest. If you have any questions or needs in the future, please feel free to contact us and we will be happy to serve you. Have a nice trip:)

Response from Property: Dear guest, thank you for choosing our hotel and sharing your stay. Thank you for your approval and praise of the service of our Receptionists. Thank you for your support and encouragement, and I'm glad to hear that you have had a wonderful stay in our hotel. Looking forward to your next stay, we will continue to provide you with better service. Have a nice trip.

Response from Property: Dear guest, thank you for choosing our hotel as your accommodation in Beijing. Thank you for your feedback to our hotel, it very important for us. Thank you for your support of our hotel. Thank you for your approval of our hotel location and our service. Although we didn't get your perfect review score from you, we still look forward to your having the opportunity to choose us again, and we will provide you with better service through continuous improvement and improvement in the future, so that we can provide you with more quality service, and hope get your full praise.

Response from Property: Dear guest, thank you for choosing our hotel as your accommodation in Beijing. Thank you for your feedback to our hotel, it very important for us. Thank you for your support of our hotel. Although we didn't get your perfect review score from you, we still look forward to your having the opportunity to choose us again, and we will provide you with better service through continuous improvement and improvement in the future.

Response from Property: Dear guest, thank you for choosing our hotel and sharing your stay here, and thank you for your approval and praise of the service of our Receptionists. Thank you for your support and encouragement, and I'm glad to hear that you have had a wonderful stay with us in our hotel. We Look forward to your next stay, we will continue to provide you with great service. Have a nice trip :)

Response from Property: Dear guests, thank you so much for sharing your feedback with us here. Thank you for your approval of our hotel location and the cleanliness of our rooms. And I'm so sorry to hear that our staff is very unfriendly. Actually they are so young and lack more work experience and language skills. I believe they are also passionate about customer service work. In any case, we thank you for your understanding and support of our hotel, each customer's approval is a driving force for them, we will always accept your feedback and suggestions, and strengthen the customer service training of staff in the future work, and hope that you have the opportunity to come to stay with us again, we will show you more mature, more professional, more enthusiastic, more comprehensive service. If you have any further questions, please do not hesitate to contact our hotel and we will always be pleased to assist you. Thank you so much for your support again, we look forward to your next stay, and we will continue to provide a better and better service for you. Have a nice day :)

Response from Property: Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our facilities. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Thank you for your kind comments and your love and recognition of our breakfast. Breakfast is full of heat and energy. May the fresh and delicious breakfast help you start your day.

Response from Property: Dear guest, thank you so much for your review of our hotel. We are glad to know that you enjoyed your stay. It is also a source of great pride for our employee, so your feedback is important to us. Thank you for your kind words of approval and praise to all our Receptionist. Thank you for your approval and support of our hotel, thank you for your strong recommendation. Looking forward to your next stay, we will continue to provide you with better service. We look forward to your come to stay with us again. All the best to you:)

Response from Property: Dear guest, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will come to stay with us again. Everything goes well :)

Response from Property: Dear guest, thank you for choosing and staying in our hotel. We are very glad to know that you have enjoyed a pleasant stay. We regret that we did not receive your full 5 points review. Thank you for your approval of our hotel location and our service. Look forward to your next stay, so that we can provide you with more quality service, and hope get your full praise.

Response from Property: Dear guest, thank you for choosing and staying in our hotel. We are very glad to know that you have enjoyed a pleasant stay. We regret that we did not receive your full 5 points review. Thank you for your approval of our hotel location and our service. Looking forward to welcoming you very soon, so that we can provide you with more quality service, and hope get your full praise:)