28 Huaweili, Panjiayuan, Chaoyang District, Beijing, 100021, ChinaView Hotel Details
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Beijing Henan Plaza Hotel Guest Reviews
4.7/5
Outstanding
546 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(546)
Positive reviews(540)
Reviews with photos/video(83)
Easy to get around(64)
Classy environment(37)
Close to metro(30)
Delicious breakfast(25)
Friendly front desk staff(21)
Perfect for business trips(19)
Stayed multiple times(12)
Tasty restaurant(12)
Negative reviews(6)
Louis Idehen
Deluxe Standard Room
Stayed in Nov 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jan 26, 2025
I had a wonderful stay at Henan Plaza Hotel! The location is perfect, with easy access to key attractions and transportation options. The staff was incredibly welcoming and professional, always ready to assist with any requests. The room was clean, spacious, and well-equipped with all the amenities I needed for a comfortable stay. I especially appreciated the high-quality service, as well as the delicious breakfast options. Overall, Henan Plaza Hotel offers great value for money, and I would highly recommend it to anyone visiting the area!
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Response from Property: Dear guest, we are honored to see that you have had such a wonderful time in our hotel.
We have always been committed to providing the best service and comfortable accommodation experience for every guest. The hotel's superior geographical location is indeed one of our major advantages, which is convenient for guests to explore the surrounding attractions and travel conveniently. Our staff always maintains a warm and professional attitude, because we know that only in this way can guests feel at home. We are also constantly updating and maintaining the room facilities to ensure that the diverse needs of guests are met. Knowing that you like our breakfast, our chef team will work harder to innovate and bring you more delicious choices. Thank you again for giving us such a high evaluation and strong recommendation, and look forward to your next visit!
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JAN NIKLAS
Deluxe Standard Room
Stayed in Nov 2024
Family
6 review
4.7/5
Amazing
Posted on Nov 10, 2024
Good place to stay with your family. Only the air conditioner could not cool the room.
Response from Property: Dear guest, thank you for your feedback, which is very important for hotel services. Regarding the problem you mentioned that the air conditioner cannot cool the room, we would like to express our deepest apologies. We will take immediate measures to solve it, and at the same time, we will strengthen the daily maintenance and inspection of the air conditioning system to ensure that every guest can enjoy a warm and comfortable accommodation environment. We look forward to serving you again in the future, and welcome to visit us again!
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Shafi Ahmad
Standard Room (1 bed)
Stayed in Dec 2024
Travel with friends
94 review
5.0/5
Outstanding
Posted on Feb 5, 2025
Was good stay there nice looking hotel and good location in Beijing
Response from Property: 尊敬的賓客您好!非常高興得知您在我們酒店度過了一段愉快的時光。酒店外觀是我們精心設計打造的城市景觀之一,而優越的地理位置也是為了方便賓客出行遊玩。您的認可對我們是極大的鼓勵,期待您下次再次光臨,我們會一如既往地為您提供優質的服務。
Guest User
Deluxe Queen Room
Stayed in Oct 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Great service and staff, excellent breakfast, convenient location
Response from Property: 尊敬的賓客您好,感謝您的點評,酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Guest User
Deluxe Standard Room
Stayed in Jan 2025
Family
15 review
5.0/5
Outstanding
Posted on Feb 3, 2025
I stayed in Henan Hotel for 5 nights during the Spring Festival in Beijing. It was a wise move. The service was warm, the room was clean, and the facilities were complete. It is highly recommended! The room hygiene was especially good👍👍👍. I took a lot of photos of the details for everyone to see😊
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6/12
Response from Property: 尊敬的賓客您好,感謝您在春節於河南大廈度過的美好時光,並對我們的服務、房間和設施給予肯定。我們十分注重客人的滿意度,尤其是房間衞生是我們基本要求中的重中之重。很高興您能有如此良好的體驗,我們會繼續努力,不斷創新改進,希望下次您入住時能感受到更多的驚喜。
Buyaoqiaoerlangtui!!!
Deluxe Standard Room
Stayed in Feb 2025
Business travelers
7 review
5.0/5
Outstanding
Posted on Feb 15, 2025
I have stayed in Henan Building many times, and the service level and quality of the hotel staff are getting higher and higher. When I entered the lobby, the concierge helped me open the car door and take the suitcase with standardized gestures. The lobby was still a familiar environment. The staff warmly and politely guided me to the front desk to check in. There was also a small episode. When I was about to pay the deposit as before, the waiter told me that the hotel had implemented a policy of no deposit and no room inspection when checking out. I was very surprised. This measure really greatly improved the convenience. When the staff took me upstairs, I told him that I was an old customer. The staff said to me welcome home, which was really kind. When I arrived at the room, the service staff once again gave me a detailed introduction to the facilities and equipment in the room. The hotel service staff used their high-level and high-quality service and warm smiles to make me feel very warm when I was traveling. Let the hotel become my first choice every time I come to Beijing.
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Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您多次選擇下榻我們河南大廈,並抽出寶貴的時間給予我們如此高度的評價。您多次入住就是對我們最大的信任。我們努力提高服務,就是想讓您每次來都有新的驚喜。免按金和免查房就是給大家的小福利呀,希望能給您帶來更多的方便。您説我們像家人一樣熱情,這對我們是最大的鼓勵。我們會一直在這裏,帶着最真誠的笑容迎接您每一次來北京,河南大廈永遠是您在京城的温馨港灣哦。
Guest User
Standard Room (1 bed)
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 14, 2025
The hotel lobby is warm, the rooms are clean and tidy, the service is very enthusiastic, and the hotel breakfast is very rich.
The room is good, I will give priority to staying here next time I come back
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好:感謝您給予我們酒店的積極反饋。我們十分注重客人的入住感受,從大堂的氛圍營造到房間的清潔維護,再到餐飲的品質豐富,每一個環節都是我們用心服務的體現。您的滿意是我們前進的動力,希望下次您再次入住時能感受到更多的驚喜與舒適。
Xiguaxin
Standard Room (1 bed)
Stayed in Feb 2025
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Henan Building is in a great location, very close to the subway station and high-speed rail station, making travel convenient. The hotel rooms are clean and bright. This time I specifically asked to stay on a higher floor, and the view of the night view of Beijing was amazing.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您選擇下榻河南大廈,並抽出寶貴的時間給予我們如此積極的反饋。大廈優越的地理位置靠近地鐵站和高鐵站是我們的一大優勢,很高興您能充分利用這一便利條件暢遊北京。同時,我們十分注重客房的清潔與維護,聽到您稱讚房間乾淨明亮,這讓我們深感欣慰,這也是我們服務品質的基本要求。您特意選擇較高樓層以欣賞北京的夜景,並給予超高評價,這對我們來説是極大的鼓勵。我們會繼續努力,不斷提升我們的服務水平,期待您的下次光臨,再次為您打造舒適、難忘的住宿體驗。祝您生活愉快!
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Guest User
Deluxe Standard Room
Stayed in Feb 2025
Business travelers
24 review
5.0/5
Outstanding
Posted on Feb 13, 2025
Facilities: quite complete
Hygiene: clean and tidy
Environment: very close to Panjiayuan Station of Metro Line 10
Service: I forgot the charging cable in the room, and the housekeeping called me immediately. Wang Yufei at the front desk sent it to me very quickly. Thank you very much!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您選擇下榻我們酒店,並抽出寶貴的時間給予我們如此高的評價。我們為每一位客人提供齊全的設施、乾淨整潔的衞生環境以及便捷的地理位置,能得到您在設施、衞生和環境方面的認可,這是我們團隊努力的成果。同時,令我們無比欣慰的是,我們的客房服務人員和前台員工在您遇到小麻煩時能夠迅速做出反應並妥善解決。您的充電線遺失在我們這裏,這是我們的疏忽,而我們及時告知您並快速寄回是我們應盡的責任。我們希望能通過這樣的服務讓每一位客人都能感受到家一般的温暖與安心。期待您下次還能再次光臨我們酒店,我們將一如既往地為您提供優質的服務。祝您生活愉快!
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JingenV
Standard Room (1 bed)
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 8, 2025
I took my kids there for a few days. The location is good, not far from Tiananmen Square, Temple of Heaven and other scenic spots, and public transportation is also convenient. I originally booked it for only one day to see how it was, but I thought it was good and stayed for 2 more nights.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常高興聽到您和家人在我們這兒度過了一段愉快的時光!很開心我們的位置優勢能給您帶來便利,讓您輕鬆遊玩天安門、天壇這些超棒的景點。您選擇續住也是對我們最大的認可,希望接下來的兩晚您依然能有滿滿的驚喜和舒適的體驗哦。如果您有任何需求或者建議,隨時聯繫我們哦。期待您的再次光臨!
Anonymous User
Deluxe Standard Room
Stayed in Feb 2025
Family
28 review
5.0/5
Outstanding
Posted on Feb 5, 2025
Room: clean, tidy, sanitary, high floors can overlook the beautiful scenery of Beijing.
Facilities: Kohler bathroom, dry and wet separation.
Environment: Provincial office in Beijing, good reputation, special catering!
Service: Available on call, very nice!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您選擇下榻我們酒店,並抽出寶貴的時間為我們留下如此讚譽的評價。對於房間的清潔與維護,我們有着嚴格的標準的執行流程,就是希望客人能在乾淨整潔且衞生的環境中放鬆身心。高樓層房間能觀賞到北京的壯麗景色也是我們的一大優勢呢。在設施配備方面,我們精心挑選像科勒衞浴這樣的優質品牌,並且注重乾濕分離的設計,目的就是為了給客人提供更多的便利和舒適感。我們省級駐京辦的身份也讓我們肩負着為各地來京人士提供優質服務的使命,很開心我們的餐飲能夠憑藉特色獲得您的認可。而我們的服務團隊始終秉持着客人至上的理念,聽到您説“隨叫隨到,非常的奈斯”,這是對我們最大的鼓勵,我們會繼續努力保持這樣的服務水準。期待您的再次光臨,我們將一如既往地為您提供卓越的服務!
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Guest User
Standard Room (1 bed)
Stayed in Jan 2025
Family
23 review
4.5/5
Great
Posted on Feb 4, 2025
Henan people go to Beijing and of course choose Henan Building.
Facilities: A little old, you can tell it's been there for a long time!
Sanitation: Not bad
Environment: Very close to Panjiayuan, you can walk there!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at our Henan Mansion Hotel and taking the time to give us feedback. We are well aware that some of the hotel's facilities are indeed showing some signs of aging as the years go by due to their early construction. However, we have been working hard to balance the hotel's operating costs and facility updates, and gradually plan the upgrading and renovation of facilities while ensuring a comfortable and safe accommodation experience for guests. We are very pleased that you recognize the hotel's hygiene conditions, which is the bottom line of service quality that our team has always adhered to. And our unique geographical location close to Panjiayuan also provides great convenience for guests to travel and play. I look forward to your next visit, so that we have the opportunity to provide you with better services, and wish you a happy life!
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Ranbaobei
Deluxe Standard Room
Stayed in Jan 2025
Family
6 review
5.0/5
Outstanding
Posted on Feb 7, 2025
This is the most comfortable hotel to stay in Beijing. The environment is good, clean, the service attitude is also very good, and it is very quiet. It is especially friendly to me who has poor sleep quality. The hotel is also very close to Panjiayuan subway station. There is Panjiayuan flea market nearby, KFC and various snack shops and convenience stores. It is very convenient. I must book this hotel when I go to Beijing next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very pleased and proud to see that you are so satisfied with our hotel. High-quality accommodation environment, strict hygiene standards, warm and thoughtful service are the basic requirements we should meet. We are very glad that we have won your recognition in these aspects. The careful creation of the sleeping environment also takes into account the needs of different guests. It is great to be able to help you. The transportation and living convenience in the Panjiayuan area are indeed a major advantage of our hotel, and the rich commercial resources in the surrounding area also add a lot of fun to the guests' travel. We look forward to your continued stay in our hotel when you come to Beijing next time, and we will continue to work hard to improve ourselves and welcome you again in a more perfect state. I wish you a happy life!
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Guest User
Standard Room (1 bed)
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 3, 2025
1. I gave the kids a New Year gift on the first day of my stay.
2. The noodles and spicy soup were delicious.
3. There were children's slippers and toothbrushes.
4. The breakfast was rich.
5. The robot delivery was very considerate.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您選擇下榻我們酒店,並抽出寶貴的時間給予我們如此積極的反饋。得知您對我們酒店的燴麪和胡辣湯印象深刻,我們深感榮幸,這是我們廚師團隊精心準備的特色美食,很高興能得到您的喜愛。同時,我們一直致力於為攜帶小童的家庭提供貼心的服務,小童拖鞋、牙具以及新年禮物都是我們對小賓客們的一點心意。而豐富的早餐也是我們希望能給每位客人開啟活力一天的保障。您的認可就是對我們最大的鼓勵,期待您下次還能入住我們酒店,我們會繼續努力為您提供更優質的服務。
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Guest User
Standard Room (1 bed)
Stayed in Jan 2025
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 20, 2025
I often come here to stay. The service here is great and the peony flower painting in the lobby is also very beautiful. The front desk clerk 035 and the front desk Xiao Lu are very good at service. The deposit-free service is also great. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your love and support for our Henan Mansion Hotel. We have been committed to providing the best service experience for every guest. We are also very proud of your appreciation of the peony painting in the lobby. This is part of the cultural characteristics of our hotel. We hope to bring guests a unique visual enjoyment and a warm atmosphere. At the same time, the front desk waiter No. 035 and Xiao Lu can get your high evaluation, which is a great affirmation of their work. We will praise their excellent performance and encourage all employees to learn from them and continue to maintain such a warm and professional service attitude. The deposit-free service is also an initiative we launched to provide more convenience for guests. I am very glad that you can recognize this service. We look forward to your next visit. All the staff of the hotel will serve you wholeheartedly as always. Thank you again for your praise!