The Universal Studios Grand Hotel

We stayed at the Universal Studios Hotel on my child's birthday. It was absolutely fantastic! The hotel decorated the room with balloons and even gave us a Minion cake. Personally, I think the Universal Studios Hotel is much better for photos than the NUO Hotel, even though many recommend NUO for better rooms. But I was already quite happy with the room at Universal Studios Hotel – it was very spacious and clean. The best part is that you can enter the park directly from the hotel. I truly believe that with kids, proximity is key. Being able to enter the park early in the morning means an extra 10 minutes of sleep, which is incredibly important! I will definitely choose Universal Studios Hotel again next time.

Staying here for early park admission to Universal Studios is key! The room was clean, comfortable, and we had a view of the blue globe from the window. The staff were polite, friendly, and attentive. Highly recommend this hotel!

We stayed at the Universal Hotel while visiting Universal Studios. The hotel upgraded our room and gave us birthday gifts after learning it was our child's July birthday – truly thoughtful! After entering the park, my child wore a birthday badge, and staff members constantly wished them a happy birthday, making them feel so special. The Hardemon restaurant even served a complimentary bowl of longevity noodles. The Universal Studios Grand Hotel is conveniently located right next to the park, making it super easy when traveling with kids!

Highly recommend Universal Studios Grand Hotel if you're visiting Universal Studios with kids. The biggest perk is its unbeatable proximity to the park; you can walk directly to the entrance, and guests get early access, giving you more time to explore. Traveling with little ones can be exhausting, so being able to pop back to the hotel for a rest anytime without a long commute is a huge plus. The rooms are clean and tidy, making for a very comfortable stay. It's a great value-for-money option for families!

The room was fantastic, clean, and tidy, offering views of the park grounds, including Hollywood Boulevard and the Jurassic Park waterfall. Our butler, Xiao Meng, provided excellent service. She proactively contacted us in advance and even helped us check in early when she learned we were arriving ahead of schedule – truly exceptional. I would definitely choose to stay here again. Ctrip's hotel booking service was also great.

Facilities: Quite new. Cleanliness: Clean. Environment: Great resort vibe. Service: It's worth mentioning that on the first day, the staff at the hotel's private entrance were all smiling and greeted guests with 'welcome back,' which made a fantastic and friendly impression, providing immense emotional value. However, on the second day, whether entering or leaving the park, I didn't see any smiling staff or receive any greetings, which felt like a significant drop-off and was a bit disappointing. It started off great but didn't end well.

This is our go-to hotel whenever we visit Universal Studios. The Minion-themed rooms offer a dedicated check-in lane, and the staff are incredibly friendly and helpful (much better than the hotel next door!). It's super convenient for families with kids, as the park entrance is right downstairs.