Lavande Hotel (Beijing South Railway Station Shiliuzhuang Subway Station)

Lavande Hotel (Beijing South Railway Station Shiliuzhuang Subway Station) Reviews

Lavande Hotel (Beijing South Railway Station Shiliuzhuang Subway Station)

101-1, building 3, West District, yard 70, Guangcai Road, Fengtai District, Beijing, ChinaView Hotel Details
Lavande Hotel (Beijing South Railway Station Shiliuzhuang Subway Station)
Lavande Hotel (Beijing South Railway Station Shiliuzhuang Subway Station)Lavande Hotel (Beijing South Railway Station Shiliuzhuang Subway Station)Lavande Hotel (Beijing South Railway Station Shiliuzhuang Subway Station)
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Lavande Hotel (Beijing South Railway Station Shiliuzhuang Subway Station) Guest Reviews

4.7/5
Outstanding
1265 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1265)
Positive reviews(1239)
Reviews with photos/video(122)
Classy environment(156)
Awesome amenities(100)
Easy to get around(95)
Friendly front desk staff(88)
Convenient parking(53)
Delicious breakfast(38)
Close to metro(23)
Well decorated(16)
Negative reviews(26)
Guest User
Elegant Double Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The location of the hotel is very convenient. The service attitude of the staff is very good. The hygiene of the guest rooms is also very good. The rooms are well soundproofed and quiet. The beds are very comfortable.
Original TextTranslated by Google
Response from Property: We are very honored to provide you with a satisfactory stay experience. Meeting is fate. We cherish the fate of meeting you at Lavande. We also hope that Xiaoli can always be by your side during your future journey. We look forward to Your visit again!
Guest User
Business Double Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The experience is very good, the beautiful and handsome guys at the front desk have very good service attitude
Original TextTranslated by Google
Response from Property: We are very honored to provide you with a satisfactory stay experience. Meeting is fate. We cherish the fate of meeting you at Lavande. We also hope that Xiaoli can always be by your side during your future journey. We look forward to Your visit again!
Guest User
Elegant Double Room
Stayed in Jun 2024
Travel with friends
10 review
0.5/5
Posted on Jun 3, 2024
As soon as I checked into the first room, I saw a package of family planning supplies next to the bed. After looking at it, there were hairs everywhere in the room. The cups were not clean and were stained by water or toothpaste. There were urine stains on the back cover of the toilet. I thought the staff might be busy. I almost forgot about it. Then I changed rooms and was about to take a shower and sleep for a while. The lady from the guest room opened my door. No one handled the matter during the whole process, not even an apology plate, nor any explanation from the management whether it was a mistake or something else. reason. The service is such that I can't even hear a word of greeting from you. The hygiene is perfunctory.
Original TextTranslated by Google
Response from Property: We are very sorry for this mistake during your stay. Xiaoli will definitely strengthen the management and training of employees. We also hope that you can give Xiaoli a chance to improve. On behalf of all the hotel staff, Xiaoli would like to express our most sincere apologies!
Guest User
Business Double Room
Stayed in Jun 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Very clean and very polite at the front desk. I recommend everyone to go. Very satisfied.
Original TextTranslated by Google
Response from Property: We are very honored to provide you with a satisfactory stay experience. Meeting is fate. We cherish the fate of meeting you at Lavande. We also hope that Xiaoli can always be by your side during your future journey. We look forward to Your visit again!
Laoliu-amani
Deluxe Double Room
Stayed in Apr 2024
Business travelers
107 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The transportation is convenient and clean. We also upgraded to a business king room for free. The biggest drawback is that it is on the street. The sound of vehicles driving at night can be heard, and the sound of the garbage dump can also be heard very early in the morning. Everything else is fine.
Original TextTranslated by Google
Response from Property: Thank you for being with me along the way, whether it is the despair of finding no way out after mountains and rivers, or the joy of another village with bright flowers and willows; whether it is the sadness of the helpless flowers falling, or the dullness of the return of a familiar swallow. Thank you for having you, we look forward to your return!
Guest User
Business Room (2 beds)
Stayed in Mar 2024
Business travelers
2 review
2.2/5
Posted on Mar 30, 2024
First of all, one problem is that the price of this hotel is variable. When I looked at the room price yesterday, it was more than 400, so I immediately booked a room for 429, and paid with Ctrip. However, the order number could not be entered into the hotel system, and Ctrip canceled it for me. Where can I find a place to stay at close to 12 o'clock in the evening... I couldn't help but booked a clean room. The price has increased to more than 500, which is more than 100 more expensive. I will look at the room later and it will cost more than 700. Real experience, every time The price is different for each time period. In addition, the hotel does not have facial cleanser and the hangers are dusty. If you go to the Forbidden City, it is not recommended to stay far away. This is the 4th Ring Road. Sometimes the same room costs more than 270 in the middle of the night. I checked it in the middle of the night after making the reservation. Sometimes it can be Picking up leaks, it’s not good anyway
Original TextTranslated by Google
Response from Property: We are sorry to bring you this unsatisfactory experience. The price is based on the number of rooms. The room you booked for more than 400 yuan may be an agency order. If the reservation is unsuccessful, it will be automatically refunded. If the order is successfully booked, it will be refunded automatically. There is no need to confirm at the front desk. The hotel does not provide free facial cleanser, but Xiaoli does have cleansing mousse for sale. Xiaoli will continue to work hard in the future to present a good state to the officials. Wait~
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Business Double Room
Stayed in Sep 2024
Travel with friends
4 review
0.5/5
Posted on Sep 2, 2024
I am very dissatisfied. There were yellow stains on the toilet bowl in 407 where I stayed. I saw that it had not been wiped. There were blood stains on the two pillowcases. Then they changed it for me. They changed it to a pillowcase with footprints on it. Then I asked to change it. What did I say? It took me a long time to find it. Then I told the cleaning lady that my toilet was dirty, but she didn’t wipe it for me, so I put on a three-layer toilet cover. I still felt very uncomfortable.
Original TextTranslated by Google
Response from Property: Xiaoli is so ashamed. She feels very guilty for not being able to satisfy you as a guest. Xiaoli will definitely continue to work hard for your suggestions. We look forward to your having a different experience next time! Xiaoli and all our friends welcome you back! ! !
Guest User
Premier Romantic Room
Stayed in Aug 2024
Business travelers
3 review
0.5/5
Posted on Aug 21, 2024
I put a refrigerator as a decoration, but there is no water in it. There was no hair dryer, so I had to call and wait for it to be delivered. The light switches are so bright, and the lights are still glowing even when they are turned off. Who else in a hotel asks you if you want your room cleaned at 9 o'clock in the morning? Extremely disappointed
Original TextTranslated by Google
Response from Property: I'm really sorry for bringing you a bad check-in experience! Thank you very much for bringing up Xiaoli's shortcomings. Only by knowing your own shortcomings can you grow faster. Xiaoli attaches great importance to the questions you raised. Xiaoli will seriously correct the shortcomings. I hope you have a happy journey in the future! good Morrow is just for a better start!
Guest User
Elegant Double Room
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 2, 2024
Lavande Hotel has always been my first choice for hotels in Beijing. It can be said to be the best value for money hotel. The service attitude is very good, the rooms are very good, and the sanitary facilities and environment are all very good!
Original TextTranslated by Google
Response from Property: A kind of encounter, without invitation, but with a clear understanding; Xiaoli meets you unexpectedly. Lavande is committed to creating a first-class environment, neighborly service, and comfortable space for guests, so that you can truly feel "home" at Lavande , friends, we look forward to your next visit.
Yichen3003
Deluxe Double Room
Stayed in Jan 2024
Family
32 review
5.0/5
Outstanding
Posted on Jan 20, 2024
I stayed here for two days and I feel very good. The facilities are new and clean. It’s about eight or nine hundred meters away from Xiashiliuzhuang subway station. There are all kinds of pasta on the way. It’s very convenient to buy things. Booking in advance is very cost-effective. The price is at It’s okay in Beijing. Recommended
Original TextTranslated by Google
Response from Property: A kind of encounter, without invitation, but with a clear understanding; Xiaoli meets you unexpectedly. Lavande is committed to creating a first-class environment, neighborly service, and comfortable space for guests, so that you can truly feel "home" at Lavande , friends, we look forward to your next visit.
FanqiechaodanZCH
Elegant Double Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 16, 2023
The room is very large, which is great for a business trip in the morning. The main thing is that it also has floor heating, which is very comfortable! Breakfast is also very rich!
Original TextTranslated by Google
Response from Property: A kind of encounter, without invitation, but with a clear understanding; Xiaoli meets you unexpectedly. Lavande is committed to creating a first-class environment, neighborly service, and comfortable space for guests, so that you can truly feel "home" at Lavande , friends, we look forward to your next visit.
Guest User
Business Room (2 beds)
Stayed in May 2024
Business travelers
20 review
1.0/5
Posted on May 26, 2024
Garbage, a room fee of 6,500 yuan, delaying the check-out of one room because of business entertainment and drinking, check-out for half an hour, 100 yuan, let the guests discuss it face to face, speechless. I don’t understand how I got more than 100 yuan for more than 20 minutes. I’m not sure anymore. The meaning of love is uncertain! I'm convinced! Never arrange business accommodation again, service industry has no service! I understand that the price of your room has jumped. Why didn't you call to confirm when you arrived? Even five-star hotels wouldn’t dare to be so awesome. convinced
Original TextTranslated by Google
Response from Property: Xiaoli is so ashamed that I couldn’t satisfy you, the guest officer, about your stay. Regarding the issue of not calling to confirm, Xiaoli called you but did not get through. The room jump fee was confirmed with you at the front desk at the time. Your colleague has already paid the fee, and you ask for it to be refunded, saying that you paid it, and the front desk will refund you as soon as possible. Finally, you ask the front desk to contact the boss to ask if you can get the money, but the front desk has no way to contact the boss. I paid the fee myself. Regarding the fact that you said there was no service, Xiaoli said that she was very sad. Xiaoli gave you everything you needed. Xiaoli will definitely continue to work hard and look forward to you having a different experience next time. ! Xiaoli and all our friends welcome you back! ! !
Guest User
Business Double Room
Stayed in Dec 2023
Family
2 review
2.5/5
Posted on Dec 1, 2023
The small table in the room was not wiped clean or not wiped at all. The most irritating thing is that the front desk is too arrogant and the attitude is not good at all. The decoration downstairs of my house is too noisy. I stayed in the hotel with my baby who was in confinement. When the time came, my husband came to pick me up from work. He didn't bring his ID card and told me that he had a baby. I still need to get something, but the front desk won't let me go up to me no matter what I say. My husband said that even if I have a driver's license, it won't work. I have no empathy at all, I don’t understand the flexibility, and I will never go there again.
Original TextTranslated by Google
Response from Property: We are sorry to bring you this unsatisfactory experience, because there are strict regulations in the hotel industry. People who go upstairs must register their original ID cards before they can go upstairs. This is also to ensure the safety of our guests, which is also issued by the public security department. It is stipulated that when the front desk staff is sufficient, we can help you go upstairs to get your things together. I am really sorry for the inconvenience caused to you. Xiaoli will continue to work hard in the future to present a good state to the officials. Wait~
Guest User
Business Room (2 beds)
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 8, 2024
出差住宿下榻這家酒店 服務很熱情 白色襯衫弄上油了 本來以為襯衫廢了 結果酒店大姐幫忙手洗的 洗完跟新的一樣 太好了這服務 酒店乾淨又衞生 枕頭很舒服 設施智能化 適合年輕人 周邊交通便利 有停車場 夜晚不吵鬧 以後還會光臨
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Guest User
Business Room (2 beds)
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 2, 2024
獨自來京旅遊 沒想到夢訂到這麼好的房間 房間特別乾淨整潔 特別寬敞 ,前台小姐姐也是膚白貌美大長腿,服務也特別周到 總體來説特別滿意 請大家來了先喝一碗老北京豆汁兒
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