Top rated hotels in Beijing

Century Huatian Hotel
4.9/5834 Reviews
Zhongguancun Area
We have a company cooperation in Changchun Huatian! I have heard of Huatian Hotel but I didn't know it was a system. I booked it on Ctrip. It was very late on the day of arrival when I met the housekeeping manager Liang Xue in the lobby. We thought it was the lobby reception. She was very enthusiastic! The service was thoughtful and measured. When we entered the lobby and communicated with her, it seemed as if we were at home. It made people feel at home! She helped to take the luggage to the room, introduced the room, helped the children to get food, and saw her in the restaurant for breakfast. She helped us find seats and we could see her in the guest room! No matter where she was in the hotel, she seemed to be there. I remember that it was a four-star hotel when I booked the room, but such high-standard service made me feel that I was in an international high-end hotel and was experiencing distinguished service all the time. When I checked out, she and the room staff helped find the toys that the children had lost as soon as possible! She introduced the food court to us. The department led by Manager Liang Xue provided comprehensive services, and the entire team's service was full of care. As a guest, I couldn't help but want to promote this hotel, and I couldn't help but deliberately call Ctrip headquarters to praise Manager Liang Xue. When we checked out, we saw her in the lobby. She helped us with our luggage and shared her hotel contacts in other cities. Although we were not in the same city, we felt very lucky to stay at Century Huatian Hotel because of her hospitality and sincere service! We also recommended it to colleagues and will stay at the hotel in the near future. I saw someone mention her in online reviews, but I didn't expect the service in reality to be more surprising than on the Internet! We were very curious. Manager Liang didn't seem to rest. With her, we stayed for another day and felt at ease. As soon as we arrived at the destination, we couldn't wait to express our gratitude to her! It's amazing that your hotel can cultivate such employees. It's rare to take the company as home and have a strong sense of responsibility. I wish your hotel a prosperous business.

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