Taj Bekal Resort & Spa, Kerala

The resort itself is awesome, landscapes are great. But the Taj'ness is missing, somehow we didn't get the same customer service we expect from Taj, looks like Marriott has taken over in that depar**ent, Marriott is just superb. The smiles we got was fake, didn't know who the ***ager was, he never introduced himself/herself. Restaurant was below average, given there's not a whole lot to do in Bekal, that was a real dissatisfier. Overall I don't think I am recommending to anyone nor am I going back.

We had a great time at Taj Bekal,the staff was very supportive special thanks to Mr Amit and team who helped us in great way.We were upgraded to Villa..The buffet spread was great too. . Overall the experience was great and we made good memories ☺️

Resort with beautifully-kept grounds. The plunge-pool villas are outstanding - the rooms are comfortable and well-designed and appointed, with large sliding interior doors opening up to a long, natural-light filled bathroom. The outside patio is very private, but does not feel closed-in at all - it offers a stand alone canopy-covered bathtub, an open-air shower, an oversized swing lounger, and of course, an extra-large plunge pool. Only comment for improvement is that a better upkeeping of some of the wall trims and fixture details would really take these rooms and the whole experience to the next level. The resort pool is absolutely gorgeous - perched over the lawns, surrounded by greenery, good for swimming, featuring a separate area for kids to swim/play. The beach, however beautiful and clean, is not suitable for swimming and does have any infrastructure, like sun loungers. Addressing the beach erosion issue that maybe preventing it from being swimmable would definitely drive this property to the next level, Highly recommend the kayaking in the hotel’s own backwater space - safe, very tranquil and gives an idea of the natural beauty of the backwaters flora and fauna (a lot of birds!). Spa is great, with local therapies and competent service. Gym is reasonably appointed and its best feature is that it opens up to the green outdoor spaces and as a result, the working out area is filled with natural light, which is great when working out. Beach restaurant serves unpretentious, local, quality food. Breakfast and all-day dinning are adequate (although the space at the back feels out of place for a five-star resort). Front desk welcoming and overall service are all great.

Awesome place to be with family and friends. Fantastic location and you will enjoy everything in the resort. Perfect holiday destination to relax with clean beaches and lovely swimming pools. Wonderful and spacious rooms. Great food. Just experience it.

The stay was good and we had enjoyed every moment. However the food menu was not upto the expectation

Taj charges you for the experience. The property is just perfect for weekend getaway. Located next to the beach and it’s kind of private. Just too good

Very good hospitality. Staffs are very friendly. Good food. Little disappointed with dinner as there was no buffet.

Everything went amazing. However, need to have more bathroom mats to avoid room getting slippery and messy.

Nice hospitality, good staff, clean environment and perfect ambiance for relaxing and rejuvenating