Extended Stay America Bellevue

Totally Disgusting!! The photos are a fabrication and there are none of the amenities they boast about. Too bad for words!!! Stay at the Holiday Inn Express which is clean and offers a complimentary breakfast for $10 more per night. You'll thank me.

I had to call a number when I arrived for my stay and the person told me where my key was hidden. It was below a coffee pot. I got it and went to my room. My room was good. Bed was fine and the assessable shower was fine. I also had a different reservation for Sunday night using points. My Saturday night room was $99 plus taxes and fees. When I got ready to leave for an appointment on Monday morning I found no staff. So I never got clean towels the complete stay and never did see a staff person. After I left I called back and told them I had left and they said everything would be taken care of. BUT CHOICE HOTELS SENT ME THIS MESSAGE WHEN I CONTACTED THEM. Thank you for your request to credit your account for a missing stay at the Rodeway Inn. Unfortunately, it appears that your reservation does not qualify to earn Choice Privileges points as this stay is listed as a No-Show Reservation. Members earn points for completed stays booked on ChoiceHotels.com, our Mobile App or by calling our Reservations Department. THIS IS NOT RIGHT AND I WAS CHEATED AND MISINFORMED. Choice Hotel has to do better if I am going to continue using Choice.

Desk clerk stayed late to check us in. Wanted us to look at room before she left for night to make sure everything was ok. Large, clean room with good bed, frig, microwave, linens. Quiet all night. No issues. We have stayed at EconoLodges and Quality Inns at much higher prices that were worse than this motel. We are loyal to Choice Hotel brand.

This experienced traveler usually waits until leaving a place before submitting a review, but not this time. It’s my last few hours before checking out and heading down the road, and I felt an urgency to let you know about Rodeway in Bellevue Nebraska so you can make plans to stay somewhere else. I will start off with the good. The asst general manager Courtney was very kind and helpful with check in. She thanked me as being a Choice Member. I only needed to visit the front desk twice, once for check in, once for suggestions for a place to eat for the 5 days I was here. Well done on both. Now lets get down to the nitty gritty. This is a $40. Room getting away with charging guests premium prices. Unless you have to be in Bellevue travel the extra 6 miles and stay almost anywhere in Council Bluffs instead. There are MANY hotels/motels charging the same with names like Candlewood Suites or even Comfort Inn. The website has very nice photos of the property. Keep in mind they are professionally done from several years ago. I am including photos of my stay November 2021. Keeping it real. As usual, I check a room before taking in my luggage and paying. This room served it’s very basic purpose of a 5 night stay, but ONLY that. Too tired to go out and try to find another hotel I settled for keeping my reservation here at Rodeway. There were no bugs, that’s the most important thing for this seasoned traveler. Here are the little things that make a difference and why they should only charge half of what they are charging: The entire property is dark and dinghy. The bed is hard, with pillows barely the size of a post card, and flat. No, they aren’t thick and full like the web photos. The bedding is worn and thin, with one cloth type bedcover and one thin blanket. Had to request another blanket, which came promptly from house keeping. There is no coffee maker. Cool, I can get a cheap one at WalMart, but come on, coffee isn’t even available in the lobby in the morning because of Covid. (Quit using Covid as an excuse to not provide the simplest of amenities, like coffee. Other hotels can provide it, this property has just found a way to cut their expenses, and customer satisfaction and uses Covid as their means to do so) NO alarm clock? The only way you know what time it is comes from the microwave, which was clean, as was the mini fridge. So had to buy one from WalMart. No hair dryer or iron board, iron. Electrical outlets all used by the tv, micro wave, fridge except for the one behind the bed and a partially used one on the other side of bed. There IS one over by the door (no table to put anything on by it) and the one in the opposite corner, again, all by it’s lonesome. I Had to move the work desk over to IT so I could plug in laptop to work, and the desk lamp (which I had to buy because there is only ONE little lamp by the bed). I also ended up having to also buy a multi plug extension power plug just to have enough accessible outle