Terrible Hotel Manager. His name is Tim McAdams. We dined in the lobby, the fireplace is not working well and hasn't worked well in sometime. The ambience from the fireplace is lovely but it smokes. Every time staff start the fireplace, patrons have to endure the smoke. Not just the patrons, the smoke goes into the kitchen and catches under the hoods. I feel sorry for the kitchen staff! Some times the fire ALARMS go off from the smoke. Come on people. We gladly pay $100 for lunch and deal with this? Your kitchen staff have to deal with this? Unacceptable Back to my call with Mr. McAdams - He answered the phone. I stated who I was and could he please take me off speaker phone. He responded - " No, I'm on the phone all day and it bothers my ear. What do you need?" I sat there for a moment and asked again if he could please take me off speaker phone. He sounded so far away. He responded - "Nope, it hurts my ear. What do you need?" Nope? This is a Hilton property, not Motel 6. Nope? This is not how I expected a Hilton property manager to speak to me or anyone else. The man has NO Idea why I'm calling as I haven't had the opportunity to tell him yet. Until the fireplace is fixed - I'll pass on the smoke inhalation during my meal. The manager has no business in his role. I'm embarrassed on his behalf