My family and I traveled to Beloit for a wedding, and I booked via a third-party, however, upon arrival I had made the grave error and mixed up the dates for the booking. At a moment of sheer panic, Jonathan simply (calmly) engaged the sister hotel across the street, The Ironworks Hotel, and connected with Kelly. Together they quickly fixed my mistake!! the hotels were beautiful, the food fabulous (we also ate at Truk't... sooo good!). the entire downtown was fun and cute... and I defiantly want to return. I cannot thank Jonathan enough!!! Kelly too at the Ironworks. both of these hotels are beautiful, and I would recommend over and over again!