Jakarta Airport Hotel Reviews

Good service Great location Pickup transfer service from hotel to Airport 👍👍

Once again, we enjoyed so much the convenience to check in the airport in the morning from the hotel. Services from front desk: Yosi and concierge As hmad are so friendly and attentive. Breakfast food in the cafe are quite okay and the service is professional. Will sure stay again in this hotel when come in next round.

everything was good and this hotel has been a regular hotel for my company staff on their business trips

Stayed at the Jakarta Airport Hotel for one night before catching an early morning flight the following day. While the hotel is quite basic and in need of some renovations, the staff's friendliness and helpfulness made the stay bearable. The rooms themselves are a bit dated, with outdated furniture and a lack of modern amenities like hairdryers or irons. The safe in my room was also broken, and the toilet flush was quite weak. Additionally, the pillowcase on my bed had a noticeable stain. Upon requesting a replacement, the housekeeper who was cleaning the next room promptly provided me with a fresh pillowcase. Despite the hotel's shortcomings, I must commend the staff for their genuine hospitality and willingness to assist guests. The concierge was particularly helpful in providing information and addressing my requests. The hotel offers a complimentary breakfast, which was simple but adequate. It consisted of basic staples like bread, cereal, and eggs and traditional Indonesian morning porridge. Overall, the Jakarta Airport Hotel is a decent option for those seeking a convenient and affordable place to stay near the airport.

The cost is higher then it’s worth. Small rooms and poor in electronic device connections The hotel needs a good face lift Is ckean and staff is attentive

Location is good. Staff is friendly and helpful. However, no hair dryer in the room. Breakfast food selection is limited.

Great choice for a night long stop at Jakarta airport (Terminal.2). Easy to reach by Skytrain from other terminals (transfer free). Good bed and nice breakfast buffet. Maybe bit the most spectacular location, but if you just need a good shower, a meal and a nice bed then this is the perfect choice at a good price.

Great location especially for transit from international to domestic flights. Room service is 24 hours.

My room location is on the furthest corner of the corridor.. it is very tiring to walk with baggage.. no golf car or bellboy to help bring baggage from the lobby… and no escalator to go to the room corridor from the receptionist.. it is a little bit annoying when people travel with many bags…

Ideal location. Excellent service Rooms comfortable and AC works well

Love this hotel. Kind staff, nice bed, and great selection of breakfast. Easy to reach the terminal including terminal 1 and 3 by using Skytrain. Lots of stores and restaurants nearby. Will come back to this hotel again in the future.

Good flight and priceless

Great location and staff. I had a good rest before flight

Great airport hotel formerly known as Sheraton . I would stay here again