Protea Hotel Benin City Select Emotan

The spark is beginning to go missing here, which is disappointing given previous stays. The hotel is still clean and well located, but service feels less attentive and slower than before. The overall experience just isn’t as polished but staff remain professional and attentive

Efficient hotel that understands service in nigeria! Cannot fault this hotel at all from the good to the service. Will stay again.

Rooms were nice and staff were ok but the publicly available numbers for the hotel don't work and they didn't respond to messages through the ******* app which is frustrating because as a solo traveller I wanted to be picked up from the airport for safety. Eventually I was able to contact the hotel through family connections in the county, but it should not be so difficult.

Rooms are too small, door and wardrobe are in conflict, stains on duvet, however, staff are exceptional(considering location) professional, nice and handle service calls in a timely way. Great food, nice accessible location.

Fine hotel but small rooms The hotel was fine. I had assumed all Protea hotels would be the same and having stayed the previous nights in Protea in Warri I was very surprised that my bedroom was quite small. Overall it was fine. Everyone was friendly of course and helpful. This was my third vacation in Benin and it was the best hotel out of the others I had tried.

The quality of the breakfast is below standard. They need to improve on this.

I was super happy with the service and how clean the hotel was. I loved the food and the rooms but I was not happy about some stuff members asking me to tip them on my last day. This was extremely unprofessional.

Excellent and professional service

The rooms are getting old and stuffy with stains on the sink and around the toilet. Mosquitoes in the room and the toilet doesn’t smell nice at all.