The Westin Resort & Spa, Cancun
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benito Juarez

The Westin Resort & Spa, Cancun

Boulevard Kukulcan KM 20, Benito Juarez, Quintana Roo 77500, Mexico
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With a stay at The Westin Resort & Spa, Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Delfines Beach. This beach hotel is 2.8 mi (4.4 km) from El Rey Ruins and 3.9 mi (6.2 km) from Aquaworld.Show More
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hotel overview picture
3.9/5Good·Cleanliness: 4.0
All 116 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSaunaSpaMassage RoomFitness Room
All Amenities
Surroundings
Airport: Cancún International Airport
(11.8 km)
Landmarks: El Rey Archaeological Zone
(2.2 km)
Landmarks: Playa Delfines
(2.5 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Two Double Room with  Ocean View
7

Two Double Room with Ocean View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Private Toilet
Room Details
Check Availability
King Room with Ocean View
7

King Room with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Private Toilet
Room Details
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Studio with Lagoon View
1

Studio with Lagoon View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Dishwasher
Kitchen
Room Details
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Master Suite
1

Master Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Accessible Toilet
In-room Wi-Fi
Room Details
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Deluxe 2 Double Room with Lagoon View and Balcony
2

Deluxe 2 Double Room with Lagoon View and Balcony

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Details
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Deluxe King Room with Lagoon View and Balcony
2

Deluxe King Room with Lagoon View and Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Details
Check Availability
Two Bedroom Villa with Lagoon View
2

Two Bedroom Villa with Lagoon View

2 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Studio with Ocean View

Studio with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Dishwasher
Kitchen
Room Details
Check Availability
Deluxe King Room with Ocean View and Balcony
3

Deluxe King Room with Ocean View and Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Private Toilet
Room Details
Check Availability
Deluxe 2 Double Room with Ocean View and Balcony
3

Deluxe 2 Double Room with Ocean View and Balcony

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Private Toilet
Room Details
Check Availability
Royal Beach Club Two Double Room with Ocean View
3

Royal Beach Club Two Double Room with Ocean View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Royal Beach Club King Room with Ocean View
2

Royal Beach Club King Room with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Royal Beach Club King Room with Lagoon View
3

Royal Beach Club King Room with Lagoon View

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Royal Beach Club Two Double Room with Lagoon View
3

Royal Beach Club Two Double Room with Lagoon View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Two Double Room with Lagoon View with Balcony
1

Two Double Room with Lagoon View with Balcony

2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Two Double Room with Ocean View with Balcony
1

Two Double Room with Ocean View with Balcony

2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
King Room with Ocean View with Balcony
2

King Room with Ocean View with Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
King Room with Lagoon View with Balcony

King Room with Lagoon View with Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Two Double Room with Lagoon View
5

Two Double Room with Lagoon View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Details
Check Availability
King Room with Lagoon View
6

King Room with Lagoon View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Details
Check Availability
1 Bedroom Junior Suite, 1 King, Lagoon View
6

1 Bedroom Junior Suite, 1 King, Lagoon View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
Check Availability
Ambassador Suite, 1 Bedroom Suite, 1 King, Ocean View, Balcony
8

Ambassador Suite, 1 Bedroom Suite, 1 King, Ocean View, Balcony

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
1 Bedroom Presidential Suite, 1 King, Ocean View, Balcony
9

1 Bedroom Presidential Suite, 1 King, Ocean View, Balcony

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Sea View
Private Toilet
Dishwasher
Room Details
Check Availability
1 Bedroom Master Suite, 1 Bedroom Suite, 1 King, Ocean View, Balcony
6

1 Bedroom Master Suite, 1 Bedroom Suite, 1 King, Ocean View, Balcony

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Sea View
Private Toilet
Hair Conditioner
Room Details
Check Availability
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Guest Reviews(116)

3.9/5
Good
Verified Reviews
  • Cleanliness4
  • Amenities3.9
  • Location3.9
  • Service3.8
Anonymous User
February 24, 2024
Breathtakingly beautiful sea! Great breakfast buffet.
Original TextTranslation provided by Google
Ziyouzhiniao01
November 9, 2023
I arrived late on the night of the 5th, and the front desk randomly gave me a room on the first floor. It was neither clean nor the lake view room I booked. The most annoying thing is that the order clearly stated breakfast for 4 people, but the front desk refused to tell me. The system said breakfast for 2 people, but we were 3 people, so we had to pay 469 pesos/day for breakfast per person. After communicating with Ctrip, they agreed to reimburse us for two breakfasts. Thank you 🙏. Don't be fooled by the so-called four-star name and don't book this hotel. I didn’t take any photos of the room, I took photos of the hotel’s seaside, but the scenery in Cancun is indeed beautiful.
Original TextTranslation provided by Google
Anonymous User
November 6, 2023
Overall, it's okay. It's a bit hard to describe when the hotel has a power outage.
Original TextTranslation provided by Google
Guest User
November 4, 2023
It was located at the beginning of the hotel zone, close to the beach, and the price was good.
Original TextTranslation provided by Google
ISHI
November 3, 2023
The room was clean, but when I filled the bathtub with hot water, there was white powder. It was a shame that so many things came up. The bed, toilet, and sink are all fine. I don't think I would have said anything if the room was a little brighter. They said they would bring a toothbrush if I asked, but was it because they had put out a don’t disturb tag? It didn't arrive... I only saw the view from my room (at night), but it was very nice!
Original TextTranslation provided by Google
JANE_Jo
November 1, 2023
The location is great, close to the airport and in a relatively quiet area. The hotel staff are very helpful. The hotel facilities are very good and the rooms are tidy.
Original TextTranslation provided by Google
Pritesh Damani
October 19, 2023
Away from the main nightlife, not much entertainment or fun, mainly for families, room was given all the way on other side of building takes time just to get there. Prices are high
Ioana Paula
October 13, 2023
Hotel is quite old and hasn’t been renovated in a while. The location is ok, yet I wouldn’t pay such a high fee again to stay there just because the name is Westin.
alexbaoyang
October 12, 2023
I feel it is a very treasured hotel. Close to the airport, good breakfast, various buses at the door, very convenient to outlets and shopping malls, and very close to the Mayan Museum. The highlight is the beach, the water is clear and the sand is very clean.
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 10:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeContinental
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2018
  • Number of Rooms: 319
With a stay at The Westin Resort & Spa, Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Delfines Beach. This beach hotel is 2.8 mi (4.4 km) from El Rey Ruins and 3.9 mi (6.2 km) from Aquaworld.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite at Sea & Stones Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include a computer station, express check-in, and express check-out. This hotel has 11 meeting rooms available for events. Free self parking is available onsite.

Stay in one of 379 guestrooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportCancún International Airport
Distance to Airport11.81KM
Average Price FromCAD458
Hotel Star Rating4