Moon Palace the Grand Cancun All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benito Juarez

Moon Palace the Grand Cancun All Inclusive

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, Benito Juarez, Quintana Roo 77500, Mexico
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Located in Cancun, Moon Palace The Grand Cancun - All-inclusive is within a 15-minute drive of Moon Palace Golf Club and Ventura Park Cancun. This luxury property is 12.3 mi (19.9 km) from Delfines Beach and 16 mi (25.7 km) from La Isla Shopping Mall.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.1
All 101 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingFree
All Amenities
Surroundings
Airport: Cancún International Airport
(12.4 km)
Landmarks: Moon Palace Cancun - All Inclusive Resort
(<100m)
Landmarks: FlowRider
(190m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Grand Deluxe Room With Garden View
5

Grand Deluxe Room With Garden View

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Grand Honeymoon Suite
4

Grand Honeymoon Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Room
7

Deluxe Room

2 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Grand Governor Suite
10

Grand Governor Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Room With Garden View
5

Deluxe Room With Garden View

2 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Grand Swim Up Suite
5

Grand Swim Up Suite

2 Double bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Grand Family Suite
5

Grand Family Suite

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Grand Presidential Suite
5

Grand Presidential Suite

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews(101)

4/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4
  • Service4
Germantown
March 1, 2023
You should change beds. It is very uncomfortable. I couldn’t sleep at all. I woke up every hour at night. Also don’t expect to see the ocean. Views from windows are sucks.
Guest User
May 18, 2024
All was excellent. Attentive to details. Menu was well developed from course to course. Service was friendly and enjoyable including there knowledge the food and liquor to compliment. If you want to remember a special time with your loved one, this spot is perfect.
Guest User
May 19, 2024
There were 17 of us to celebrate the graduation from nursing school and two birthdays. Fabulous weather food, drink and friends. The grand is not an inexpensive vacation, but I think you pay for what you get. This is the second time we’ve been there and I totally recommend it.
Guest User
May 18, 2024
The Romantic Dinner I highly recommend! Perla was great and the menu, food, ambiance, and music were very nice! Great experience as a couple at the Beach Club! You will not be disappointed !!!! Pictures before dinner are always nicely done as well.
Guest User
May 17, 2024
Been at the Diamond/Residence pool for a few days now and tried other pools only to come running back to Miguel and Jose {Francisco) . They are the BEST! Take care of every thing we need, before we even know we need it (we joke, that they’ve done this before lol). But in all seriousness they are both amazing so much so that we follow them to other pools :)
sampath kumar
February 16, 2024
Like the food options and resort facilities. Would be better if transportation with in or out side resort is easy.
Guest User
May 15, 2024
This was our second trip to the Grand, the first one as member, and we brought our family and friends in tow. The customer service at this resort is exceptional - every single individual we encountered was helpful and kind. The resort itself is beautiful, very well maintained, with some of the best food you could have at an all inclusive resort (and this is coming from a Toronto foodie). We had an amazing time. Shout out to Ivette - our fantastic event planner, Daniel and Fernando/Francisco at the romantic private dinner (recommended!), and DJ Katy Burguete and DJ Carlos Huerta who after just one night, remembered our song requests and spun all the best music to make each night at club Noir and Unique so much fun and memorable. Could not have asked for a better vacation! Thank you!
Guest User
May 14, 2024
We have been members for 11 years and have the best time when we go to Moon Palace The Grand in Cancun. Our family had a great time and want to stay longer on our next vacation. Everyone is friendly and helpful! The food is great and there are so many restaurants to choose from, which makes it easier when you have children with you. Can't wait to get back to The Grand!
nader
February 16, 2024
Excellent place , very pleased

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeAmerican, Continental, Full English/Irish
StyleA la carte, Buffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2017
  • Number of Rooms: 644
Located in Cancun, Moon Palace The Grand Cancun - All-inclusive is within a 15-minute drive of Moon Palace Golf Club and Ventura Park Cancun. This luxury property is 12.3 mi (19.9 km) from Delfines Beach and 16 mi (25.7 km) from La Isla Shopping Mall.

Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Caribeño, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is included.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 1304 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Rooms have private furnished balconies. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.

Services & Amenities

Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportCancún International Airport
Distance to Airport12.42KM
Average Price FromTRY67320
Hotel Star Rating5