Boris V.
May 6, 2023
We stayed there for 3 nights. About May Day. A nice hotel. Best location, quiet, beautiful view of the mountains. Berchtesgaden is not far away. In winter I would pack snow chains, especially if you don't have all-wheel drive.😆
We had a room with a terrace. Room was large, no long distances, very friendly and competent service. Breakfast excellent. Dinner was also good in terms of taste and service. Just as it should be in a 5 star hotel.
Criticisms:
- Parking is charged extra. In my opinion it should be included in the price. At least open-air parking. The parking service is positive and that the additional costs were listed transparently.
- Fitness room is not 5 star level. Much too small and equipment second-rate. Although all muscle groups can be trained with the existing equipment, a few more devices and a larger room should be in there.
- Pool. Very nice outdoor pool. There are enough loungers to relax with a beautiful view. The indoor pool could be bigger though. It is unsuitable for swimming. Sufficient for children.
- the two biggest points of criticism from my point of view are: terrace with retractable roof blind. The roller blind only retracts automatically when it rains or cannot be extended. A pure sun blind. It would be nice to be able to use a retractable roof even when it rains. Second: the prices. The food and the service are top notch. But bear no relation to the prices. A somewhat expanded menu, also something more international, would do well.
Overall I would give 3 stars. The upper classification in location, service, cleanliness, facilities only reflects the detailed evaluation to a limited extent.
Service 4 stars because of the prices. Equipment only 2.
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