Malt House

Staff very friendly, room was very clean but bathroom was very very dated. Bed very comfortable. Food not good. I was given the wrong soup which when i pointed this out they were happy to change but my next soup was very cold. My meat was extremely over cooked and peas were so dehydrated.

Very nice clean and tidy hotel with welcoming owners but OMG the food!!!! Had an evening meal, trio of sausages All different flavours and the wife had a vegetable and cashew nut curry. Very reasonably priced. Even if your not staying there book an evening meal. I promise you won't regret it.

Lovely stay, lovely staff.

Warm and cosy, very quaint. Woukd definately come again. Friendly atmosphere especially on the 2nd night. We arrived on the Thursday night and saw the locals switch the Christmas lights on. Great atmosphere

Wendy was very helpful and 'very helpful,cooking was lovely,asked for mushy peas not on the menu ,but said we will see what we can do,yes got mushy peas with my steak pie very nice

We stayed at the Malt House because it was a convenient location neary relatives.I feel it was overpriced for what was on offer here.Breakfast was ok,there could be more options.The room was dated,especially the bathroom.It was dfficult for my elderly father to get in the shower over the bath,infact he didn't have the confidence to use it as he felt he might fall.

This was the perfect hotel for our short break.Very clean and comfortable room.Lovely staff.Food excellent.Highly recommend .excellent location for the castle and our visit to slimbridge wwt.big car park.

The worst restaurant (bar) I have ever eaten in. A clue what to expect is there is no menu posted on their website which is no surprise because the prices are way more expensive than all the competition in the area. Another clue is the restaurant was not open and food was served in the bar as there were only 10 diners in on a Saturday night including our party of 5. All other restaurants in the area were full. Apart from the price the quality of meals and service was dismal. Food - 2 steak pies, 1 beef curry, a chicken salad and a burger. I was shocked at the chicken salad, it was half a chicken breast with a few slices of pepper and a bit of iceberg lettuce thrown onto the plate - shocking at £16.30. Steak and Ale pies - really unpleasant and overpowered with salt and herbs and no taste of ale. They looked like a mass produced cheap pie which had been taken out of it foil tray and plonked over a small portion of dreadful chips and was way too expensive at £16.80. Homemade beef curry looked like someone had heated up a tin of dog food and thrown it on a plate and that cost £16.40. The burger was not the best quality and was also pricey at £10.60. All the portions of chips were very small and had not been cooked correctly. They were pale and soggy which was not helped by gravy/curry tipped over them. It was difficult to know if you were eating a soggy chip or a bit of soggy pastry because it all merged together. Veg not presented well. The person that served that could not possibly be a qualified chef/cook. Service - not very friendly. The lady who came to take our orders wasn't very professional and she presented us with 1 menu to read between 5 of us and she hovered over us impatiently while we passed in around trying to make a choice. No apology for having to eat in the bar rather than the restaurant which we had booked. We didn't mid eating in the bar but we did notice the staff sat around drinking by the bar and we did feel they couldn't be bothered to look after the diners.The 2 waitresses were pleasant. The hotel - 3 star hotel more expensive than most in the area and clearly it was under occupied as other places nearby were fully booked. It was basic and a bit dated but it was spotlessly clean with a reasonable bed. Glad we didn't book breakfast based on our evening meal experience. The lady who booked us in was helpful and pleasant but Reception was closed so had to come away from the bar to check us in. I hope this review will prevent another poor customer parting with their money on such awful food. I have never written a review as bad as this one and I am not really a habitual complainer so this is a genuine piece of advice.

Lovely warm and efficient welcome by kindly staff and the room was well kitted out and very clean and quiet.