Hilton Garden Inn Martinsburg

Just perfect

I don't know why it is so, but if you are handicapped, HI puts you in a room farthest from the elevator or lobby as possible. No exception here. So if, like me, you are mobility-challenged, you get your exercise getting to your room. Other issues: the handicapped bathroom had no toilet paper holder, which made clean up interesting. And the base of the shower stall had a gapping hole big enough for a large mouse. Didn't see any, thankfully. Also, no hook to hang clothes or a robe. Just limited sink space for a toothbrush and, somehow, a change of clothes. On the other end of the spectrum, the employees were all nice, respectful and helpful. For breakfast, you need to ask for many things. So if you want instant oatmeal that has to be microwaved, you will quickly notice there is no microwave in the breakfast room. Ask an employee to do it. If you don't see what you want, ask. I saw only blueberry bagels and no cream cheese. So I asked a worker for a plain bagel and cream cheese and received both. As for the rest of the breakfast food, unless you're one of the first there, skip the cheese omelets as they're left to sit in a "warming" pan by the dozen and lose flavor. And the sausage links are a touch greasy, so choose wisely. Biscuits and gravy are the breakfast "go to" in WV. But when I'm in WV I go to Tudor's for that. Skip it here. On the plus side, the dry cereal was good and there is a decent choice of yogurts.

Property was very clean and in good condition. Staff was very nice. Bed wasn’t as comfortable as I would have liked.

First class hotel in every way. Really nice.

Beautiful hotel!

Hotel was really nice. Check in was extremely friendly and the room was super clean and in excellent condition. This is one nice hotel!

We had a great stay. The hotel was very well kept up and the staff was friendly. If we are in the area again we will definitely be staying here.

Loved the room and location.

The stay was amazing. Staff was phenomenal very personable very outgoing hotel was very clean. The brunch was delicious. Look forward to doing it again !