SO/ Berlin Das Stue

The overall vibe of the hotel was pretty cool and hip. We read great reviews prior to visiting, so we went with high expectations which unfortunately were not met. For us the biggest let down was the housekeeping. The room was not cleaned thoroughly.. spider webs, mould in shower etc so we didn’t get the carefree feeling we were expecting from a 5* hotel. We also felt that the facilities and rooms are not that exceptional to justify the price, having in mind one can stay at other well established 5* hotels nearby with half the price. Location is ok not very close to any public transport. Generally we were disappointed by our stay.

My recent stay at SO/Berlin Das Stue was nothing short of exceptional, as this luxurious boutique hotel truly surpassed my expectations in terms of style, comfort, and personalized service. Nestled in the elegant embassy district of Berlin, this architectural gem offers a unique blend of contemporary design, art, and comfort. From the moment I stepped into the lobby, I was captivated by the hotel's distinctive aesthetic. The sleek and modern interiors, adorned with carefully curated artwork and tasteful furnishings, create an atmosphere of sophistication and artistic flair. The attention to detail is evident throughout the hotel, from the striking sculptures to the meticulously designed lighting fixtures. The rooms at SO/Berlin Das Stue are a perfect combination of elegance and functionality. The tastefully decorated spaces feature plush bedding, comfortable seating areas, and floor-to-ceiling windows that flood the rooms with natural light. The modern amenities, including a Nespresso machine, a well-stocked minibar, and a state-of-the-art entertainment system, ensured that every comfort was met. The bathrooms, with their luxurious rain showers and premium toiletries, added a touch of indulgence to the overall experience. One of the standout features of this hotel is the impeccable service provided by the staff. From the warm welcome at check-in to the attentive assistance throughout my stay, the staff members demonstrated a genuine commitment to ensuring that guests have a memorable experience. Their knowledge of the local area, including restaurant recommendations and transportation tips, was invaluable in helping me make the most of my time in Berlin. Culinary delights await guests at SO/Berlin Das Stue. The hotel's restaurant, Cinco by Paco Pérez, offers an exquisite dining experience, combining Mediterranean and Catalan flavors in innovative ways. The dishes, beautifully presented and bursting with flavors, showcase the culinary expertise of the renowned chef. The hotel's bar, The Stue Bar, is a stylish spot to unwind with a carefully crafted cocktail or a glass of fine wine, accompanied by live music that adds to the vibrant ambiance. For relaxation and rejuvenation, the hotel boasts a serene wellness area, including a spa and a fully equipped fitness center. The spa offers a range of indulgent treatments and therapies, providing a sanctuary of tranquility amidst the bustling city. The fitness center, with its modern equipment and panoramic views, allows guests to maintain their workout routine in style. The location of SO/Berlin Das Stue is ideal for exploring the city. Situated near Berlin's iconic Tiergarten park, it offers a peaceful retreat while still being within easy reach of major attractions and cultural landmarks. The nearby Kurfürstendamm shopping street and the Berlin Zoo are just a short stroll away, providing ample opportunities for leisurely walks and shopping sprees. In conclusion, SO/Berlin Das Stue is a haven of luxury, art, and personalized service in the heart of Berlin. From the stylish and comfortable rooms to the exceptional dining experiences and rejuvenating wellness facilities, every aspect of this hotel exudes a sense of refinement and elegance. If you are seeking a unique and memorable stay in Berlin, I highly recommend experiencing the enchanting atmosphere of SO/Berlin Das Stue.

I stayed more about four times at the SO/Berlin Das Stue, initially as I wanted to try another Accor family property (disclaimer, I am an Accor Platinum member). Every single stay has been very good, the last one was disappointing especially F&B. On the bright side, I was systematically recognized as a Platinum member which I appreciate. I was provided early check-ins which I was thankful for, as well as for the handwritten notes. The SO/Berlin Das Stue is certainly a special property, and one that I use to recharge. The gym room is roomy and functional, the zoo is right by, there's an amazing bar and plenty of room to wander around. I do love the turn-down service! I am almost always dining and having drinks on property, and the last time was a let down: - Bartending staff was largely not caring about anyone despite the low patronage. You also had to beg to get a glass of water and some nuts. - Restaurant drinks (wine) taking minutes to be served, again despite low patronage to the point that food comes first. - Breakfast being a total chaos. A simple order would not come. When enquiring, I was told that the "kitchen has lost orders", really? If orders are known to be lost, no-one is scrambling to ask customers what they ordered? I was also delivered the wrong beverage orders minutes later. When enquiring, I am met with: "You look like another customer". Really? And that's presumably coming from the manager. I want to thank the gentleman (who I think goes by Mark) who tried to make it right despite management clearly not doing anything. I conveyed my appreciation for the stay at checkout. I was met with apologies. I also offered to speak to a manager as I had few minutes until my taxi. My request did not meet anyone's interest. That was disappointing, especially when you pay a premium to be on-site. As I said when I checked out, I love SO/Berlin Das Stue, but I will think twice when coming back.