Flottwell Berlin Hotel & Residenz am Park

For the most part, everything was pretty good. Some front desk staff was friendlier than others. The laundry machines (at least one of them) are hard to figure out and program, even if weird english instructions are on the wall. You can't program as you need it. But, they were free, so that was great. I went to breakfast ONCE. They made a fuss about getting my room number, even if you have to pay cash if you don't schedule it ahead of time. I thought it was to keep track of the people who went to breakfast. I paid cash and was told that I didn't need a receipt. When I was checking out, I was told that I owed for a breakfast. I explained that I only had ONE and had paid in cash on the spot, being told that I didn't need a receipt. I described the women, and I asked if any of the 2 women were there to corroborate, but none "seemed" to be around, even if breakfast had just ended. The front desk woman ultimately decided to "take my word on it" with an uncomfortable infliction on it. I expressed that I didn't like having things like that and that the women's "negligence" to create that situation was not acceptable. If I was told a receipt wasn't needed and I paid, but it wasn't reflected in their system - where did the money go? It all ended with my credibility in question and everyone feeling weird about it. That's why I usually never use any hotel's services, specially room service and the mini bar. If it wasn't for this, I would've given it a better review.

I had an amazing stay at Flottwell. They let me check in early and I had a great room. The Wifi and internet was great and the place was very clean and comfortable. I will be staying here again in the future! They also rent out bikes and e-bikes and so I recommend grabbing one of those.

Very chill and quiet area with very efficient communication needed for the whole process. I like the clear structure and cleanliness, also very convenient to commute around. Highly recommended!

Spacious comfortable clean rooms. Friendly helpful staff. An option to be completely independent by a well stocked kitchen and no obligation to have staff in to clean. However I found it un nerving to have no staff on duty at weekends. I would avoid staying here over a weekend period as a solo female.

A friendly quiet hotel, well connected by public transport. A small kitchenette with a French coffee press is a great plus. Note the temperature inside was too warm in late September (23-24C) with no air-conditioning (opening windows is too noisy).