St Christopher's Inn Berlin Alexanderplatz

Cons: Upon check-in, I was given a key card that wouldn't open the door. I went back down to reception, and the staff member tried to open it too, but couldn't. It turned out the entrance was on the other side, where different room numbers were indicated. This oversight means I can't just walk into my room where the numbers are displayed; I always have to remember that my room is on the other side. Very inconvenient. There was only cold water in the shower. I spoke to the cleaning staff about this, but they didn't speak English. And yes, the hostel is designed with many rooms, all connected by a single corridor, which also includes toilets and showers. There are some shower stalls (with a sink and shower) where the door is so short that there's a gap at the bottom, near your feet, which is very uncomfortable. It was exactly in one of these showers that there was no hot water, which, to put it mildly, infuriated me. I also reported this issue to reception. There was no power outlet by my bed. I had to charge my phone at the outlet near the window (which is a common area, and my neighbor had spread out his belongings, so I had to reach over his stuff to get my phone at night). I've attached a photo. This is inconvenient and uncomfortable. I also reported this to reception (specifically, that my bed didn't have one). Pros: Free postcards for tourists (+ various discounts) There's always a lively bar downstairs with many people hanging out. Stylish corridor decor. Honestly, I am very disappointed with this hostel. I stayed at this hostel chain in Vienna, and it was amazing; everything was thought out to the smallest detail. Moreover, each room there had its own shower, toilet, and sink, which is a big plus. Here, everything is quite basic and poor; the building is very old and needs renovation and updating.