NH Collection Berlin Mitte

NH Collection Berlin Mitte Reviews

NH Collection Berlin Mitte

Leipziger Str. 106-111, Berlin, GermanyView Hotel Details
NH Collection Berlin Mitte
NH Collection Berlin MitteNH Collection Berlin MitteNH Collection Berlin Mitte
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NH Collection Berlin Mitte Guest Reviews

4.3/5
Very Good
111 review
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(111)
Positive reviews(103)
Reviews with photos/video(4)
Negative reviews(8)
Guest User
Superior Double Room
Stayed in Oct 2022
Couples
2 review
5.0/5
Outstanding
Posted on Oct 21, 2022
Very convenient location easily accessible by metro and well connected!
KSCS
Superior Double Room
Stayed in Dec 2021
Friends
22 review
3.7/5
Posted on Dec 16, 2021
Location was good. Amenities could improve. Great staff
Misirenshiye
Superior Double Room
Stayed in Mar 2024
Solo travelers
31 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The hotel is in a prime location, within walking distance of major attractions. Convenient shopping nearby
Original TextTranslated by Google
Response from Property: Dear Misirenshiye,We're delighted to learn about your satisfactory experience with the location of the NH Collection Berlin Mitte am Checkpoint Charlie. Our hotel is indeed positioned to ensure our guests have easy access to the city's major attractions, and we're glad to hear you took full advantage of this.The convenient shopping facilities in the vicinity also contribute to the overall experience, and it's always pleasing to hear when guests found them beneficial. We strive to provide an excellent stay for our guests and we appreciate your kind words which affirm our efforts. We look forward to welcoming you back the next time you find yourself in Berlin.Best regards,The team at NH Collection Berlin Mitte
Ting yu-ting
Premium Double Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The hotel is located in the city center, with convenient transportation. It also provides special reminders for exhibitors, which is very considerate!
Original TextTranslated by Google
Response from Property: Dear Ting yu-Ting,Your kind words truly light up our day. It's heartening to hear that our hotel's central location and convenient transportation facilities made your stay more enjoyable. The heart of Berlin indeed has much to offer, and we are glad to be your starting point in exploring this wonderful city.Our team always strives to anticipate the needs of our guests, exhibitors included. We believe in the small details making a big difference, and we're thrilled to know that our special reminders were appreciated. We hope that your experience was as wonderful as you described and that you will consider us for your future visits to Berlin. We look forward to welcoming you back and providing another memorable stay in our city.Warmest regards,The team at NH Collection Berlin Mitte
Superior Single Room
Stayed in Jul 2023
Solo travelers
1 review
4.5/5
Great
Posted on Aug 1, 2023
It looks like a tourist attraction, but it’s conveniently located by taking the subway! Occasionally you could see dust, but it was still clean and spacious and nice. They also cleaned it neatly every day 👍🏻 I made a reservation in advance, but when I checked out, they asked me to pay again, so I was embarrassed... ;; I could speak English with the staff, so I told them I had already paid and I was waiting for the deposit to come in.
Original TextTranslated by Google
Response from Property: Dear Hyeonjin,We are pleased to hear that you appreciated our hotel's prime location and our efficient housekeeping services. At NH Collection Berlin Mitte, we strive to offer our guests a comfortable and convenient experience, and it is encouraging to know that we delivered on this.We read about your check-out experience, and we deeply regret the confusion that occurred. We understand how such situations can lead to discomfort, and we want to assure you that it is not reflective of the seamless service we aim to provide. We are pleased that our English-speaking staff was able to assist you during that time.Please accept our apologies for any inconvenience caused. We are committed to ensuring that our guests have a pleasant stay, and we appreciate your understanding in this matter.We look forward to welcoming you back again in the future and providing an even better experience. Thank you again for choosing to stay with us at NH Collection Berlin Mitte.Best Regards,The team at NH Collection Berlin Mitte
Richard Eduard
Premium Double Room
Stayed in May 2024
Family
3 review
4.5/5
Great
Posted on May 16, 2024
Very clean rooms, excellent breakfast. Location more than fine.
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Shijianlvxingjia
Superior Double Room
Stayed in Sep 2023
Business travelers
73 review
5.0/5
Outstanding
Posted on Sep 27, 2023
The room is clean and the location is convenient
Original TextTranslated by Google
Response from Property: Dear Guest,It's wonderful to hear that you found our rooms to be clean and our location convenient. At NH Collection Berlin Mitte, we strive to provide our guests with exceptional comfort in a prime location. Our housekeeping team takes great pride in ensuring that all our rooms are kept to the highest standard of cleanliness. Your positive feedback on their efforts is greatly appreciated and will certainly serve as a motivation for them to keep up the good work.In addition, we understand that a convenient location can enhance the overall experience of our guests. Therefore, we are delighted to know that you found our proximity to key locations beneficial during your stay.Once again, thank you for your kind words. We look forward to welcoming you back in the near future, and to continue meeting your expectations.Best Regards,The team at NH Collection Berlin Mitte
Guest User
Superior Double Room
Stayed in Aug 2022
Friends
4 review
5.0/5
Outstanding
Posted on Aug 24, 2022
The room is very big, very close to the attractions, my daughter is very satisfied.
Original TextTranslated by Google
Guest User
Premium Double Room
Stayed in Aug 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 9, 2023
very nice. worth
Original TextTranslated by Google
Response from Property: Dear Guest,We are delighted to hear that you found your stay at the NH Collection Berlin Mitte am Checkpoint Charlie to be 'Very good. Worth it'. It is gratifying to know that our efforts to ensure a memorable experience for our guests are being recognized and appreciated.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. Your words of appreciation serve as a great motivator for us to continue offering superior services and an exceptional stay for every guest.We look forward to welcoming you back on your next visit and aim to make your future stays even more delightful. Best regards,The team at NH Collection Berlin Mitte
Adrianus
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 22, 2024
It was a very comfortable stay. Breakfast was excellent. Service by the staff left nothing to be desired. I would certainly go there again.
Nicholas
Stayed in Mar 2024
Business travelers
3.0/5
Posted on Mar 7, 2024
This hotel is ideally located near all the main sites, it has all required amenities, an amazing breakfast and clean rooms and some of the staff are friendly. Unfortunately it is let down in a number of areas, particularly customer service. For example my room had a horrible sewage smell coming from the bathroom and, despite complaining multiple times about it, I was never offered an alternative room and they sent cleaning staff multiple times instead, to little effect. When I booked a taxi due to train strikes, the staff member at reception was very reluctant and I had to insist on them booking one for me, rather than chancing it, even though this seems like a simple request. All in all, more helpful and well trained staff, and a resolution to the sewage smells, would make this hotel a slam dunk 5* review, given it has so much else going for it.
Carl Jack
Stayed in Feb 2024
Family
4.0/5
Very Good
Posted on Feb 17, 2024
The hotel was excellent. Cleanliness - pretty clean but there were a few cobwebs and if you didn’t get your room cleaned you got a free drink, you still got your bins emptied and minibar refilled Staff & service - spoke English, were apologetic about our room upgrade and wanted the best for the guest Condition - pretty much perfect Area - there were a few good sights close by otherwise it was near a few tube stations, the closest Stadmitte, had two lines going through and you could easily get to bigger staitions to change Overall - excellent - it made my stay, would look at the chain agan
Maram
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 7, 2024
Staff were very accommodating, we had few obstacles at checkin time yet the on duty manager and staff did an amazing job towards the resolution and ensuring we had an extremely comfortable stay. Location is also very convenient
Cayla
Stayed in Dec 2023
Other
2.0/5
Posted on Dec 12, 2023
My room had a broken hair dryer, the showerhead not functioning creating a faucet like stream of water, two lights were out, and the staff was rude and completely unhelpful when I shared this information. I found the location undesirable, there are not many shops, restaurants or bars within a 15 minute walk and it is close to tourist attractions that really only take up a hour of time at most. Near public transit, nice full breakfast but no option to have a more simple breakfast, only the 25 euro full brunch like experience and some days just wanted a light option. I will not stay here again.
Meghana
Stayed in Dec 2023
Other
4.0/5
Very Good
Posted on Dec 3, 2023
It’s not a 4.5 star. Staff are pretty cold and while the hotel reception is very pretty, the rooms are bland. There is a terrible smell in the bathroom like sewage and I had to buy my own air freshener to be able to stay there for 3 days. I am still giving it 4 stars because of location and cleanliness.