Guest Reviews of Park Inn by Radisson Berlin Alexanderplatz
8.7/10
Very good
253 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities8.1
Service8.4
Cleanliness8.8
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All reviews(253)
Positive reviews(240)
Reviews with photos/video(79)
Easy to get around(39)
Delicious breakfast(36)
Located downtown(18)
Convenient for shopping(17)
Loved the view(15)
Shower difficult to use(12)
Comfortable bed(8)
Luggage delivery service(5)
Negative reviews(13)
Jancliff
Standard Room
Stayed in Feb 2026
Traveling with friends
4 reviews
7.5/10
Posted on Mar 30, 2026
Amazing experience, comfotable bed, quiet environment, and excellent service.
Response from Property: Dear Jancliff,Thank you for your positive comments regarding your comfortable bed, the quiet environment, and the excellent service. We are pleased to hear you had an amazing experience. Should you have any further feedback or suggestions, please feel free to reach out.Po
jnrcr2s
Standard Room
Stayed in Jan 2026
Couple
23 reviews
10/10
Outstanding
Posted on Mar 6, 2026
Located in Alexanderplatz, this hotel is super central and incredibly convenient. The subway is right downstairs, and there's even a Burger King attached. Plus, you get an unbeatable view of the Berlin TV Tower, a true landmark, right from your window.
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Response from Property: Dear jnrcr2s,Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our prime location and the stunning views of Berlin's iconic TV Tower. We look forward to welcoming you back in the future.Po
Shamanti June
Standard Room
Stayed in Dec 2025
Traveling with friends
2 reviews
8.5/10
Very good
Posted on Feb 7, 2026
Strategic location. Room size is just nice. Wish they could be more generous with refilling the sparkling water daily. Breakfast buffet spread is good too. The hotel is next to Shopping places like Primark and Alexa Mall. Near Alexanderplatz metro station and Tram.
6/8
Response from Property: Dear Guest,Thank you for sharing your feedback. We are glad to hear that you appreciated our strategic location, convenient access to shopping and transport, and the breakfast buffet.Regarding the beverages, please note that the sparkling water provided in the room is a welcome drink for the first day. Coffee capsules are always available upon request at reception, and our team is happy to provide them anytime during your stay at no extra charge.We appreciate your comments and hope to welcome you back for an even more comfortable stay.Kind regards,Park Inn by Radisson Berlin Alexanderplatz
Anonymous User
Standard Room
Stayed in Sep 2025
Couple
27 reviews
8.0/10
Very good
Posted on Oct 16, 2025
The location offers great accessibility, making it convenient to get around. The room was clean, spacious, and comfortable, which made for a relaxing experience.
However, the bathroom water temperature was inconsistent, which was a bit inconvenient during showers.
Response from Property: Dear Guest,Thank you for your positive feedback regarding our location and the comfort of your room. I appreciate your comments about the inconsistent water temperature in the bathroom. Our team is always available to assist with any concerns during your stay.Best regards,Po
PY24
Individual Room
Stayed in Sep 2025
Business traveler
2 reviews
8.0/10
Very good
Posted on Oct 3, 2025
The place is right in the middle of Alexanderplatz, so you can’t get more central than that. The hotel itself has seen better days and the parking feels like solving a puzzle in expert mode. On the bright side, the staff are super friendly and the rooms do the job. Only downside, the bathroom air conditioning sounded like it was trying to start a rock band.
Response from Property: Dear PY24,Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our central location and found our staff to be friendly. However, we regret to learn about the issues you encountered with the bathroom air conditioning. Our team is dedicated to maintaining a comfortable environment for our guests, and we will ensure that your comments are addressed with our maintenance department. We appreciate your insights and hope to welcome you back in the future.Best regards,Edi
Guest User
Standard Room With City View
Stayed in Apr 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on May 27, 2026
The hotel was very clean and tidy! with great staff and excellent location
Response from Property: Thank you for your kind words regarding the cleanliness of our hotel, the quality of our staff, and our excellent location. We are delighted to hear that you had a positive experience during your stay.
Guest User
Standard Room
Stayed in Mar 2026
Solo traveler
1 reviews
8.5/10
Very good
Posted on Apr 3, 2026
The hotel is lovely and the room also , the service are lovely really happy to help too
Response from Property: Dear Guest,Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you found our hotel lovely and appreciated the helpfulness of our service team. Your feedback is greatly valued, and we hope to welcome you back soon.Best regardsMilena
Anonymous User
Individual Room
Stayed in Jul 2025
Couple
31 reviews
6.5/10
Posted on Oct 27, 2025
Typical German hotel nothing more nothing less, slow elevator too much waiting
Response from Property: Dear guest,thank you for your rating. we wish to have another chance to welcome you again.Best regards,Po
Guest User
Standard Room
Stayed in Jun 2025
Family
14 reviews
5.0/10
Posted on Jul 18, 2025
That was the most horrendous experience I have ever had in all the hotels. The reception staff’s attitude were terrible and very disrespectful. Wasted the whole family’s afternoon time in dealing with this stubborn attitudes upon checking in, destroying the whole vacation’s mood and vibe.
Response from Property: Dear Raymond,Thank you for your feedback. We sincerely apologize for the experience you encountered with our reception staff. Your comments are important to us, and we will address this matter to enhance our service quality.Best regards,Shabnam
Guest User
Small Single Room
Stayed in Nov 2025
Solo traveler
1 reviews
8.0/10
Very good
Posted on Dec 18, 2025
Shower screw to the bar was loose so I needed to hold the shower all along . Not comfortable
Response from Property: Dear Guest,Thank you for your feedback regarding the shower fixture in your room. We appreciate your comments and will ensure that our maintenance team addresses this issue for the comfort of future guests.Best regards,Po
Anonymous User
Standard Room
Stayed in Oct 2025
Solo traveler
8 reviews
8.0/10
Very good
Posted on Nov 12, 2025
The location is very nice. In general everything is good.
I was shocked that upon making check out the reception wanted to charge me 2 EUR for the luggage room. I was intended to go to have fast breakfast very early morning and leave 1 suitcase in the luggage room for 20 minutes. The hotel said that I can bring my luggage back to the room free or to pay 2 eur))) it is not friendly at all.
Response from Property: Dear Guest,Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our prime location and found your overall experience satisfactory. However, we regret any inconvenience caused regarding the luggage storage charge. We appreciate your comments, as they help us improve our services and guest experience.We hope to welcome you back in the future.Warm regardsPaola
Saddlerphil
Standard Room With City View
Stayed in Sep 2025
Couple
5 reviews
10/10
Outstanding
Posted on Nov 20, 2025
Great hotel to explore Berlin.
Close to Alexanderplatz trainstation.
The hotel has a luggage room to use if arriving or leaving late, for a small charge. We used this on arrival and departure 👍.
The rooms were of a good size and the beds were very comfortable, with the showers having plenty of pressure and hot water.
We had breakfast every morning. This was plentiful and varied.
Overall I would recommend the hotel to my family and friends.
Response from Property: Dear Saddlerphil,Thank you for your kind review and for highlighting your positive experiences at our hotel. We are pleased to know that our location near Alexanderplatz and the luggage room service met your needs during your stay. It is wonderful to hear that you found the rooms comfortable and enjoyed the variety of our breakfast offerings. Your recommendation to family and friends is highly appreciated, and we look forward to welcoming you back in the future.Best regards,Paola
DBZH4
Standard Room
Stayed in Dec 2025
Traveling with friends
8 reviews
7.5/10
Posted on Feb 2, 2026
the shower keeps going hot and cold :(
very friendly staff :)
Response from Property: Dear Guest,Thank you very much for sharing your feedback. We are glad to hear that you found our staff very friendly and helpful during your stay.At the same time, we are sorry to hear about the issues with the shower temperature fluctuating between hot and cold. Your comments are very important to us, and we will review our systems to ensure a more comfortable and consistent experience for our guests.We appreciate your feedback and hope to welcome you back to Park Inn by Radisson Berlin Alexanderplatz for an even better stay.Kind regardsDaniel
Ziguyilaimeinanzi
Standard Room
Stayed in Feb 2025
Business traveler
93 reviews
10/10
Outstanding
Posted on Apr 29, 2025
The hotel is right above the subway station, making transportation incredibly convenient. The rooms are quite upscale for European standards, and you can even see the Berlin TV Tower from the window. Downstairs, there's an Asian supermarket where you can buy food items from back home.
Original textTranslated by Google
Response from Property: Dear Ziguyilaimeinanzi,Thank you for your positive feedback! We are delighted to hear that you found our location convenient and enjoyed the views from your room. We look forward to welcoming you back for another pleasant stay.Sincerely,Po
Guest User
Standard Room
Stayed in Aug 2025
Business traveler
1 reviews
5.5/10
Posted on Sep 12, 2025
My Berlin nightmare happened right here. I urge anyone booking this hotel to be extremely careful with their luggage. While on a business trip to Germany, my backpack, containing my passport, laptop, some cash, and a charger, was stolen from the hotel lobby around 2:40 PM on the day of my return flight. Yes, just a few hours before boarding, right in the hotel lobby! The lobby is completely open-plan, with many people coming and going, so there are professional thieves targeting your belongings!
There are many pickpockets in this area, and the environment is quite chaotic (though some might find it lively). If you don't want to end up like me, having to delay your return by 1-2 days, please be very careful of the people around you, or book a hotel in a safer environment.
I hope the hotel can address the security issues in the lobby, otherwise, these kinds of problems will definitely continue to occur!
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your experience. We are deeply sorry to hear about the theft incident you encountered in the hotel lobby. Please rest assured that we take security issues very seriously and will enhance the management of public areas. We hope to provide you with a more secure accommodation experience in the future.Sincerely, Edi