African Pride Arabella Hotel & Spa

Best restaurant, sjef Phil excellent and best waiter Shannon! Nice setting, good dinner with Pinot Noir wine. Cozy setting, good views and background live music. Excellent setting for a dinner with good views. Recommend for any memorable occasion.

We had the high tea for my moms bday on saturday 22 june at 11 o’clock. What a amazing experience. The lady who served us, Shannon Williams, wow, what a friendly and cheerful lady. Champagne was included with the most wonderful meal, and we had so much leftovers. She worked at Arabella for 12 years and love people. francois who contacted me about the menu and the reservation, is super as well. We were well looked after and we decided that will often come back. Super service, super friendly and capable people. Thank you Shannon and Francois for making my moms and our day special.

Had a really nice 6 nights here as part of our 2 week SA trip. We played golf 6 times and the clubhouse were great at shifting our times so we could play as a twoball (rather than being paired up). It was quiet as winter so plenty of options. Spa is nice and outdoor pool area is good but it was not quite warm enough to be outside by it (or in it as it was freezing). Thanks to all the kind staff at the Halfway/Clubhouse, and to Johannes and the caddy team. The golf course is utterly stunning. We didnt go out much and just ate in the hotel. Really enjoyed it.

golf couse , and rooms very good service has to be better

This one has to be the most beautiful place I've ever been you don't get bored there, there's free wifi to stream your favorite sites, food is amazing the views through glasses i would go again definitely, the stuff is professional and friendly

What a great place to relax after several hectic (and exciting ) days in Capetown. Less than a 2 hour drive along the coast, you reach the lovely area of Hermanus. We chose Arabella because of the proximity to the vineyards, but also because of the world class golf course & Spa. WE arrived early and was greeted warmly at the front desk by the lovely Ms. Zama. Although early, she said it would not be too long before the room was ready. She invited us to explore the property. That is what we did. My partner had already arranged his tee time for the morning. So, it was straight to the Spa for me. I made my appointments for the morning & met my extremely capable therapist. Mr. Curtley. We went back to the lobby & while having a cappuccino, Ms. Zama arrived with our room keys. After which we went to our room. A lovely garden & pool view. We then went out to explore the wine country. When we returned, we realized the room was warm. The Air Con was not working properly. (the TV was also not working, but that wasn't too important to us ) We phoned the front desk, a technician was dispatched. He told us that the problem was going to take a bit longer to fix. We left it to the experts, and went to the spa to enjoy the hydrotherapy pools before dinner. When we returned the a/c was perfect! They were unable to fix the tv. After a few minutes, the front desk phoned to update us. The efficient Mr. Vakalisa, the manager, asked me if the a/c was acceptable. I told him it was great. He apologized for the tv & offered to move us to another room. As it was not that important to us, we declined, but thanked him for his offer. My Vakalisa saw that we had reservations for dinner in the hotel and offered us a complimentary bottle of wine to enjoy with dinner. (Which was delicious!) The next morning after a very satisfying breakfast, My partner went to play golf & I headed to the Spa. The treatments were amazing! Mr. Curtley was perfect! We are looking forward to returning for another visit and hopefully we wil see Ms. Zama, Mr. Curtley, and Mr. Vakalisa when we do!

A big thank you to Paul for accommodating our young family. He was able to find a workaround, which allowed our family to make full use of the facilities. Thank you again for all your help.

It is a beautiful and cozy hotel such a nice tranquility and respectful staff members. Rusty look was the attraction for me and my family.