We specifically requested a certain type of room, however upon arriving late in the evening we found we got a different room and due to no staff on duty after 8pm nothing could be done about it. After involving ******* and arguing with a night manager over texts, next morning we were given the right room. The manager told us they never saw the type of room we ordered on ******* and never got any notes from them. I would advise checking with the hotel directly if room type/bed setup is important to you or if you have any specific requirements. Also the hotel is marketed as family-friendly, however the walls of the shower room are completely transparent only partially covered by a foldable screen. It was a tough situation for our family with 2 teenagers. And also a family room has barely any space to put down suitcases and no closets. On the upside the hotel is very centrally located easily walkable to beaches, promenades, tons of restaurants and cafes.