We booked a last minute stay here 2 days before our arrival. We got tickets to see The Cher Show at the Clemens Theater in Elmira...and this was really the better hotel to stay at, rather than stay in Elmira proper. We were greeted by the ever perky, friendly, and helpful Front Desk agent Laurie. She gave us some suggestions for the area, and we checked in easily. We were located in room 424-that we had chosen the day before on the app. The room was super clean. It was a bit dark, and dated-but nothing was worn. The TV was rather small given the size of the room, but worked fine. There was an extra blanket in the closet-very appreciated. The shower was powerful and hot the next morning. Breakfast was great, with plenty of options. We used the hot tub in the pool room. We were the only ones in there, so super quiet! The pool was cooler than I would have liked-but I am definitely more of a hot tub person anyway. We would recommend a stay at this hotel for anything in the Elmira area.