Casual Fuentes

Stay: 2 nights in February 2026 Review: 1. Very cold room and bathroom. The room and especially the bathroom were extremely cold. When the air conditioner is turned on for heating, it blows directly onto the heads of people sleeping in the bed, making it uncomfortable and difficult to breathe. 2. Very noisy. The room faces a busy street. People were talking and making noise outside throughout the night. The sound insulation is very poor. 3. Extremely small room. The room is clearly designed for one person (this is even indicated on the hotel’s floor plan), but we were accommodated there as two guests. There is almost no space to place luggage or personal belongings. The bathroom also has no shelves at all. 4. Uncomfortable toilet placement. The toilet is positioned in such a way that it can only be used diagonally, which I consider completely unacceptable. 5. Missing desk shown in photos. The room photos showed a writing desk, but it was not actually present. We had to spend time requesting and arranging for a desk to be brought to the room, as it was necessary for work. 6. Parking information is misleading. The hotel description states that parking is available, but in reality it is about a 15-minute walk away. This is very inconvenient when traveling with luggage. We only discovered this upon arrival. This information was not communicated in advance. There is also nowhere near the hotel to stop even for 5 minutes to unload luggage. Additionally, there is no reception desk at the hotel, so it is difficult to quickly ask for assistance.

Great space in a central location close to everything. Super modern and easy to check-in. Great to have a heating/AC that actually worked as it should as well.

The room is spacious. The online Check-in is very convenient and the access to the hotel is easy too. It's right at the downtown of the ancient city with lots of restaurants around and very happening.

Great room, really clean, comfortable beds. Very easy to access and good communication. Only skight downside was that it was a little noisy, both from the corridor and from the street. However, location was great and would recommend

Fantastic apartment in old town Very clean, as described/in pics. Great location. Would stay again.

All as described. Near main train station in Bilbao, also close to the center. Woukd stay again