Bypillow Irala

The location is clean and quiet. The ensuite bathroom lacks heating and there's a bad smell coming from the shower drain.

1. The hotel is inconsistent with the booking information. The name of the hotel at the same address is different. 2. The hotel front desk stole credit card information and left the credit card information privately, including the security code! ! Lightning protection! I have reported the loss of my credit card 3. The attitude at the front desk was bad and disgusting throughout the process. Experience: I couldn't find the store following the navigation, so I went in and asked, but the front desk said I didn't know about this hotel on the platform. Later, I asked him to confirm again and found that there was a reservation message. I booked a single room, but the bed was 0.8*1.8 meters, so it couldn't accommodate two people. My friend helped me carry my luggage and made it clear that my friend would not keep it, but he still refused to let me go upstairs. While waiting in the lobby downstairs, he started yelling at people, saying that if his friends were there, he would charge more for the room, and that he would call the police. I argued with her and ended up using my credit card directly! ! !

Friendly, clean and welcoming hotel, nothing to say, thank you