We had a lovely warm welcome when we arrived. We had requested a ground floor room, if possible, no problem! We were allocated room 8, a marvellous, large room, on the ground floor. The bed is huge and very comfortable. We slept very well after a long trip to the hotel. The room had everything you would expect to have in a super hotel room. A warm room, well lit, T.V, plenty of hot-water, bed very comfortable and excellent food served in the restaurant. If you book online you can get a great deal 20% off you food bill!