I was with my family visiting and we ate downstairs at The Lab. One employee, who introduced herself as Stephanie, had burnt her hand and other employees who appeared to be management left her alone. Another employee, I recognized from yesterday during breakfast, Lisa, came in to bandage Stephanie's hand and help in her regular clothes so I assumed she may have come in on her day off. I applaud Lisa and Stephanie on their fantastic service despite this setback. However, it truly shines a light on the type of establishment that management will let their employees sink and not care. As a manager myself, I would never have set up my team for failure the way I witnessed today at The Lab. Great job to Stephanie, Lisa, and Kayla (who helped check us out towards the end of our visit). And I'm truly sorry, you have to work under that type of leadership.