Guest User
February 21, 2024
The location was very good, close to restaurants and entertainment. The valet service was exceptional, simple to request our car and was ready when we got downstairs every time. There was a problem with my reservation caused by the person who made my reservation telling me I could have adjoining 2 queen rooms which they don’t actually have. However, John Boles worked hard to get us as close together as possible. Later, we realized that one of the rooms ac and the TV weren’t working but again the maintenance person came to the room with a key for another room immediately and gave it to my family as soon as he determined that the issues couldn’t be solved quickly. One of the things that I view positively is how are any issues resolved and I felt that they did a very good job with it. I would stay here again and recommend it. I especially appreciate John Boles work to resolve the issues.