The loudest hotel we have ever stayed in you can hear all the street noise and cars racing with loud mufflers till after midnight. If you want little sleep this is for you. We are platinum members which means nothing we had a tiny craped room next to the elevator 801 I called down to the front to change rooms the front desk said our room is a upgrade. Your telling me next to the elevator and on the street corner where you get to hear all the busses stop , lucky me for the upgrade. We valet parked for $37.00 only because 4 (rental) cars parked in front of the hotel had there windows smashed in . I know for a fact it happened cause there was gas everywhere and ,5 people told me from the hotel. The young ladies at the desk said at night they have someone walk them to there cars I said if the cars were parked in front of your hotel can't you go back to the video footage on the security camera? No we have no cameras our management is considering them. For the price you pay your better off staying at the Fairfield inn next door same owner 1/2 the price. I used points for the stay I'm still disappointed I used my points for this hotel I got about ,2 hrs of sleep due to the noise. I felt we settled we should have moved hotels, the decor is nice , there's a rooftop bar people seemed to like with an outdoor patio the restaurant we did not try. The sheets were no crisp they are so worn they have little rough balls on them it what happens when your sheet are worn out. There is No air circulation and the front desk controls your room temperature the room was so stuffy The best thing about the stay was we went to a fabulous restaurant down the street called Helen's . We'll be back to Birmingham but will not return to this property.