Crowne Plaza Birmingham City Centre
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Crowne Plaza Birmingham City Centre

Renovated in 2024
Central Square, Holliday St, Birmingham, West Midlands, United Kingdom
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hotel overview picture
Last booked 1 hr ago
Highlights
Excellent service
Ideal location
Sparkling clean
Delicious breakfast
Great views
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Amenities
Fitness Room
Public parking
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Taxi booking service
Meeting Room
All amenities
Property Description
Stylish hotel and restaurant in central Birmingham, steps from Grand Central train station and the ICC. Crowne Plaza® Birmingham City Centre hotel boasts a prime location in central Birmingham, just five minutes’ walk from Grand central train station and a three minute walk from the International Conference Centre (ICC). The hotel is a 10 minute train journey from Birmingham Airport (BHX) and 45 minutes by car from East Midlands Airport (EMA). Business guests appreciate the complimentary Wi-Fi throughout the hotel, as well as the handy business centre. Planning a meeting or wedding? Our dedicated conference floor has 11 naturally lit meeting rooms for up to 300 delegates. Our Crowne Plaza Meetings Director will assist with any catering packages and audio visual requests – and after work, you can relax over cocktails in the sleek b1 Bar. Visiting Birmingham with your family? The city's art museums, shops and cultural venues, including the Birmingham Hippodrome, are on the hotel's doorstep. You can stroll to the upscale Mailbox shopping centre, IKON gallery and National Sea Life Centre. Children up to the age of 12 eat free from our Kids menu. Enjoy sophisticated cuisine and city views at b1 Restaurant, with its seasonal à la carte menu and daily specials. Our well-equipped Fitness Centre helps you keep up with your exercise routine. All our 312 bedrooms have been refurbished boasting a modern and contemporary style.
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9.1/10
Great
My stay at this hotel was 10/10. Check in was easy and breakfast was amazing.
All 142 reviews
Surroundings
Airport: Birmingham Airport
(14.7 km)
Airport: Coventry airport
(51.1 km)
Train: Birmingham New Street Railway Station
(730m)
Train: Birmingham Snow Hill Railway Station
(1.1 km)
Landmarks: Centenary Square
(180m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

11

1 Double Standard Standalone Shower

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Conditioner
Shampoo
Soap
Room Details
Check Availability
9

1 Double Standard Walk In Shower

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Conditioner
Shampoo
Soap
Room Details
Check Availability
8

Standard King Room-High Floor

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
7

Standard King Room Club Floor Lounge Access

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
3

Club Queen Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Conditioner
Shampoo
Soap
Room Details
Check Availability
12

Wheelchair Accessible Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
12

One Bedroom Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
6

Standard King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
13

Two Double Room

2 Double bed
26m² | Floor: 1-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
8

Standard Room

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
Hide Room Types

Guest Reviews

9.1/10
Great
142 reviews
This property hasn't received any negative reviews in the past 9 months.
  • Cleanliness9.4
  • Amenities8.6
  • Location9.2
  • Service9.1
Average for similar properties in Birmingham
Most Mentioned
Review summary
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Breakfast: The breakfast is highly praised for its variety and quality, offering a wide range of hot and cold options that are well-stocked, even during busy times. Guests find the breakfast delicious and fresh, with attentive service from the staff.(based on 22 reviews)
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 10, 2025
酒店位置還不錯,周邊高樓聳立,酒店的服務和早餐都非常令人滿意。唯一感到不舒服的地方是,空調主機在房間裏,能聽到加熱時候發出的聲音,不是太吵,不影響睡覺
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 20, 2025
Strategic location, walkable distance to bull ring. Very quiet street, car park below hotel, very convenient. Breakfast wise no surprise, standard English breakfast. Comfy bed and pillow, decent room.
S‍t‍e‍f‍a‍n‍i‍e‍M
August 6, 2025
We recently stayed at the Crowne Plaza Birmingham City Centre and were really impressed from start to finish ⭐. The location could not be more convenient 📍. It is right in the heart of the city, just a few minutes’ walk from New Street Station, the Bullring shopping centre, The Mailbox, and plenty of restaurants and bars. It made getting around Birmingham incredibly easy and meant we could make the most of our time without worrying about transport 🚆🛍️. Our room was spotlessly clean 🧼 and well maintained, with everything we needed for a comfortable stay. The bed was very comfortable 🛏️, the décor was modern, and the facilities in the room, including tea and coffee ☕, a safe, and toiletries, were all of good quality. We also appreciated the little touches that made the room feel welcoming and practical for both business and leisure travellers. The hotel amenities were excellent. We made use of the bar and lounge area 🍹, which had a relaxed atmosphere and friendly service. Breakfast was a real highlight 🍳🥐, fresh, plentiful, and delicious, with a wide variety of hot and cold options to suit all tastes. Everything was well stocked even during busy times, and staff were attentive without being intrusive 😊. Overall, our stay was smooth, comfortable, and enjoyable. The combination of an ideal location, clean and well equipped rooms, good amenities, and an outstanding breakfast makes this hotel a great choice for a visit to Birmingham 🌆. We would be very happy to stay here again and can confidently recommend it to anyone visiting the city 👍
M‍4‍2‍7‍2‍7‍*‍*‍*‍*
October 12, 2025
房間還可以,就是衞生間小點。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 25, 2025
My stay at this hotel was 10/10. Check in was easy and breakfast was amazing.
K‍o‍u‍r‍t‍n‍e‍y‍y‍y
June 15, 2025
Service was excellent. Came here as it was my birthday and wanted to party in Birmingham. Lady on the desk always greeted me and my friend with a smile and she was so lovely. Was given complementary drinks for my birthday too, unfortunately never got to have them but thank you very much for those. Had a lovely birthday weekend ❤️
M‍1‍7‍2‍7‍6‍*‍*‍*‍*
December 6, 2025
總體滿意,但是一處非常不滿意,酒店門口施工,車想放個行李都不方便【關鍵是沒有任何提醒!這是CROWNE PLAZA嗎?HOLIDAY INN EXPRESS要好過這個!!!】。其次,停車場沒有電梯通往酒店,這點也不好。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 4, 2025
Great service, friendly staff especially the breakfast team, the restaurant manager Sylvia was great help supporting a large group of 10 people with 1 person with a nut allergy

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available Off-site parking, and Charge, £21.00 (approx. CAD 38.64) Daily. Reservation not possible
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 07:00-10:30 Open
AgeFee
Children 17 years old and under
£16.95 (approx. CAD 31.19) per person
Adult
Buffet:£16.95 (approx. CAD 31.19) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 1973
  • Renovated: 2024
  • Number of Rooms: 312
Phone:+44-121-2245000
Email:enquiries@cpbhamcity.com
Stylish hotel and restaurant in central Birmingham, steps from Grand Central train station and the ICC. Crowne Plaza® Birmingham City Centre hotel boasts a prime location in central Birmingham, just five minutes’ walk from Grand central train station and a three minute walk from the International Conference Centre (ICC). The hotel is a 10 minute train journey from Birmingham Airport (BHX) and 45 minutes by car from East Midlands Airport (EMA). Business guests appreciate the complimentary Wi-Fi throughout the hotel, as well as the handy business centre. Planning a meeting or wedding? Our dedicated conference floor has 11 naturally lit meeting rooms for up to 300 delegates. Our Crowne Plaza Meetings Director will assist with any catering packages and audio visual requests – and after work, you can relax over cocktails in the sleek b1 Bar. Visiting Birmingham with your family? The city's art museums, shops and cultural venues, including the Birmingham Hippodrome, are on the hotel's doorstep. You can stroll to the upscale Mailbox shopping centre, IKON gallery and National Sea Life Centre. Children up to the age of 12 eat free from our Kids menu. Enjoy sophisticated cuisine and city views at b1 Restaurant, with its seasonal à la carte menu and daily specials. Our well-equipped Fitness Centre helps you keep up with your exercise routine. All our 312 bedrooms have been refurbished boasting a modern and contemporary style.

Frequently Asked Questions

What times are Crowne Plaza Birmingham City Centre check-in and check-out?

Crowne Plaza Birmingham City Centre check-in time is 15:00 and the check-out time is 12:00.

What is Crowne Plaza Birmingham City Centre cancellation policy?

The cancellation policy for Crowne Plaza Birmingham City Centre varies depending on the type of room and booking conditions.

How much does it cost to stay at Crowne Plaza Birmingham City Centre?

Prices at Crowne Plaza Birmingham City Centre change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Crowne Plaza Birmingham City Centre?

The closest airport is Birmingham Airport, and it is about 26 mins from hotel by car (14.7 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are Crowne Plaza Birmingham City Centre nearby landmarks?

Crowne Plaza Birmingham City Centre locates at the center of Birmingham. The nearby landmarks include Centenary Square, and it is 180m from your search (straight-line distance).

About This Property

Nearest AirportBirmingham Airport
Distance to Airport14.72KM
Nearest Train StationBirmingham New Street Railway Station
Distance to Train Station0.73KM
Average Price FromCAD284
Hotel Star Rating4