The stay was great. Great location, super nice room with a great mattress and dark curtains that didn't allow any light.! However, the kicker was the staff. In a busy, non friendly world, they epitomize the phrase, "Southern Hospitality." They were so polite and courteous. I made a big booking mistake regarding my arrival. It was 100% my issue and not Marriott's. However, since the hotel was not very full, the hotel receptionist referred me to his manager. His manager and hotel operations manager, Mr Moody was extremely professional and polite. He assured me that he would solve my problems and do his best to make my stay a pleasant one. He delivered and did just that. As a Titanium Marriott member and frequent traveler, employees such as Mr Moody is a primary reason that we stay loyal to the Marriott brand.