The Grand Hotel Birmingham

不錯，地段太好了

The room is clean and tidy, the bathroom is beautiful, although I can't understand English, I can feel that the service is very good! Remind the baby staying in the room that toothbrushes, toothpaste and slippers are not provided

酒店位置好，乾淨舒適，環境優雅，服務優質

前台服務很好，位置很便捷

房間很大，隔音很好

It was full of bad points. I stayed with my child for 3 nights. It was already past 7 o'clock when we arrived that day. There was no porter at the door. My daughter (11 years old) and I moved 4 boxes. Please note that there are steps from the door to the front desk. The two of us moved twice, and no one helped. It is possible that there was no one. The front desk had to be stationed. There were no other hotel members except the front desk. Then CI entered the room. First, it took two people to help each other to enter the elevator, hold the door, and push the boxes. After going upstairs, it was like a maze. The key corridor had carpets. It was not easy for my child and I to push and pull 2 ​​boxes each. The room was still far from the elevator. At the door of the room, I finally swiped the card to enter the room. The door was very heavy. Another person held the door and the other person slowly moved the luggage. It took time and effort to get to the hotel and the room. It was the first time I felt that the 5-star service was self-service, which refreshed my cognition. In addition, I would like to remind you that there were no supplies in the room, no slippers, no toothbrushes and toothpaste. The situation on the day of check-out was the same as the day of check-in. I could only let the child go out and find the driver to help carry the luggage. Finally, I would like to add that the room was not cleaned on the second day. I don’t know if it was because I didn’t leave a tip on the first day, but with such service, it doesn’t matter whether I give a tip or not. Now I am worried that I will go to see my child again soon. Which hotel should I book this time?

The Birmingham Grand Hotel is a little far from the train station on foot. Because I was dragging a suitcase, the roads in Birmingham were sloped, and the road surface was not as good as the road surface in China, so it felt even more difficult to push the luggage! The hotel has the same name as the hotel we stayed in York. Are they from the same hotel group? Opposite the hotel is Birmingham Cathedral. On the way to St. Martin's Church, you pass by Birmingham's famous Bull Ring Shopping Center, which is also the second largest shopping mall in the UK. A little further down is Chinatown, where there are many Chinese delicacies. You can try them if you have time. The concert hall and ballet theater are all nearby, all within walking distance of the hotel. The hotel is in a superior location, and the hotel staff has a good service attitude. The luggage is delivered to the room, and you can order a breakfast in the breakfast room. It is a typical English breakfast, and the taste is also good. The room bathroom is spacious, the shower water is big, the bedding is clean and tidy, the room is quiet and comfortable, and it is in sharp contrast to the environment in the center of Birmingham. It is the most worthwhile hotel to stay in Birmingham.

The most satisfactory hotel for the UK trip, with a very high cost performance. The hotels in the Lake District that cost more than 2,000 per night are not as good as this one. The environment, service and breakfast are all excellent. It's a pity that I only stayed here for one night when I passed by

Great location, big room!