2-Star Hotels in Birmingham Township

We are frequent visitors to the West Chester area. We have stayed at this hotel on two previous occasions and been very pleased. Not this time. We arrived and were assigned to Room 324. The door was open when we go to the door…propped open with the security lock. We entered and found a room with no phone, no clock, no desk chair , dirty shabby curtains and a sink faucet that trickled. I will say the bed was very comfortable. The TV station choice was great. Breakfast was so so at best. The coffee delicious but the items were just about empty at 8:30. There was no orange juice and the juices that were there were watery. Back to the sink faucet. The handle was so old and rotted it snapped right off. This left us with no water in the sink. We informed the desk person and nothing was done. No repair. No note left. No offer of bottled water. Nothing. We had two days of getting our water from the tub. The shower is actually a jacuzzi. This means that you have climb over a 3 foot side to get in. The Dove soaps are lovely. The shower curtain apparently came out of the wall and when they put it back up , it now has a dip to it so it all bunches in the middle They need to do some serious maintenance at this property. There are many choices in the area The Concordville Best Western comes to mind. We are waiting for a call from the manager about these issues. Hopefully it happens.