Bitez Hotels with Wi-Fi

I am writing to express my deep dissatisfaction with the experience I had during my recent stay at your hotel from [18 Aug 2024] to [21 Aug 2024]. Unfortunately, this stay was far from what I expected, and several issues severely impacted my overall experience. Firstly, the behavior and attitude of your staff were particularly disappointing. Manager Hilal was very rude behavior, lacking experience, professionalism and unresponsiveness to requests. I want management to investigate on why, she was having such behavior and check if there were room available at 11 AM 18th Aug 2024 for early check in. Manager HILAL was very angry and wanted me to cancel my booking and simply don’t care about guest experience. As a guest, I expect to be treated with respect and courtesy, which was sadly lacking during my stay. Secondly, I requested one large bed and got disappointed to know that they have all single bed which is joined by room service staff and again same manager HILAL was very rude and telling that joining two single bed is same as one 1 large bed or king size bed. This was unacceptable and not at all in line with the standards I expect from a hotel of your reputation. Moreover, when I brought these issues to the attention of the management, handling of my complaint was inadequate and left me feeling even more frustrated. This experience has unfortunately left a lasting negative impression, and I am considering whether I would stay at or recommend this hotel in the future. I believe that such issues should be addressed promptly to prevent other guests from facing similar dissatisfaction. I would appreciate it if you could investigate these matters and provide an appropriate response. I am also open to discussing how this situation could be rectified. Thank you for your attention to this serious matter. I look forward to your prompt reply.

The overall hotel environment and conditions are pretty good, but I lost a pair of Bluetooth headphones in the room. Because it automatically connects to the phone, I found that the Bluetooth headphones lost connection in the hotel room that night. Strangely, it was automatically connected the next morning. When I opened the door, a waiter happened to pass by... I told her about this and hoped that she would find it and give it to me. I still didn't find the headphones until I checked out.

We have been coming to ambrosia for 13 years and over this time we’ve seen some changes and this year was much better hotel seems to get better every year the only thing we didn’t like was the same breakfast everyday for 2 weeks which was Turkish breakfast, it’s lovely but not for us everyday, but we just went somewhere else for something different. I want to give a shout out to the staff on the front Ahmet Alalp and Genghis but also a lovely lad that made our beach day lovely by doing the simple thing like bring ice to keep our drinks cold (sorry can’t remember your name) and to a gorgeous young lady that started the same day we arrived she didn’t stop running around keeping everything tidy. Hope to see you all again soon. Also thank you to Sedef (Customer relations) for taking our views as guests on board. Thank you everyone. Sarah & Andy xx

With a stay at Natur Garden Hotel - All Inclusive in Bodrum, you'll be on the waterfront, within a 10-minute drive of Bodrum Marina and Bitez Beach. This all-inclusive hotel is 4.7 mi (7.5 km) from Bodrum Beach and 10.7 mi (17.3 km) from Yalikavak Marina.Don't miss out on the many recreational opportunities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and tour/ticket assistance.This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You can enjoy a meal at the restaurant serving the guests of Natur Garden Hotel - All Inclusive, or stop in at the snack bar/deli. Meet other guests and eat at the complimentary reception. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 89 guestrooms featuring refrigerators and LED televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

We are just back from an amazing months holiday Oktay Basyurt { Owner) . Archie and all the staff for such a memorable holiday they all make you feel like family I have never felt as well THANK YOU SO MUCH. I would highly recommend Manuela Hotel Bitez***** They make you feel so at home and carefree nothing is to much if you need anything you only have to ask. The restaurant is one off the best we ate there quiet a bit could not fault it. The steak has to be the best in Bitez we had three different steaks with different sauces and all three where just amazing well worth giving them a try you wont be sorry and the setting is romantic .The rooms are very clean ,clean towels every second day beds changed. Again thank you all for a fantastic stay. The Entertainment is fantastic from Cuban band which are fantastic live singers which are also great and Karaoke there is something on every night. And there is also a sports area. Again I would highly recommend Manuela Hotel Bitez.

It was a nice experience. It's a seaside hotel with a pool. Bitez is very good place to stay.. so the hotel is situated in a very nice area. It s close to center too... the weather is cooler so you just don't get bored. That's what I like most. The food is good.

The hotel is really worth its 3 stars, an ideal location 3 minutes from the beach, there is a minibus that walks just aside to go directly to the centre of Bodrum and is 35 minutes by taxi to the airport. The hotel is very clean and comfortable, very warm. The view of the room on the pool, the outdoor transactions, jacuzzi, the hotel restaurant was very good, the dream breakfast was excellent .... The manager and staff were very kind and comfortable , you feel really good and they are still in the small care . I really recommend a place that I will return without hesitation.

We spent the second part of our honeymoon here it was faultless! The staff were kind and helpful. A special thank you to Serkan who made our entire experience what it was by being so hospitable. We stayed in Room 222 which was spacious and cleaned daily. The room also had a beautiful view and a jacuzzi which was great to use during sunset. The bathroom could have been a little bigger but ultimately was clean and functional. The hotel restaurant (Milo by Roas) also had amazing views and was simply superb! The food was always cooked to perfection and the breakfast in particular was some of the best we’ve had in Turkey. We found ourselves coming back to the restaurant on numerous occasions. All of the food was very reasonably priced too. The pool was clean and there were plenty of sun beds available. Location of the hotel was quiet and convenient with the central areas only a 5 minute taxi ride away. Bitez beach is just a short walk away. Reception staff would call a taxi from a reliable company for us which was great. Prior to booking the customer service via WhatsApp was also fantastic. Overall we would definitely stay here again!

With a stay at Paloma Family Club - All Inclusive in Bodrum, you'll be by the sea, within a 10-minute drive of Bodrum Marina and Bitez Beach. This family-friendly property is 4.3 mi (6.9 km) from Bodrum Beach and 10.7 mi (17.3 km) from Yalikavak Marina.Spend the day on the private beach or dip into one of the 4 outdoor swimming pools. Additional amenities at this property include complimentary wireless internet access, an arcade/game room, and a television in a common area.All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Stop by the property's restaurant, main, for lunch or dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 104 air-conditioned rooms featuring refrigerators. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

I have stayed in dozens of domestic and foreign hotels and I have never encountered such a disgraceful business and operator. Don't be fooled by the good comments received thanks to its operators in previous years, it is in a very bad condition right now. The public areas of the hotel are covered in dust and filth, dead bugs on the stairs. When you enter the room they give as a cleaned room, a thick smell of dirty wet cloth welcomes you, the bottom of the bed in the room may not have been swept for at least 1 year. The carpet around the bed has turned gray from dust and filth. Sparkling water in the bathroom. Air conditioner hasn't been cleaned in years. Even a light tap on the sofa raises a cloud of dust. You can't see yourself in the mirror because of the mess. Just like abandoned houses in horror movies, my allergy attack started within 5 minutes of entering the room. I do not even go into the details of the arrogance of the operator and the fact that he gave us a hotel management lesson with his scarce knowledge! We left the room within a few hours at the expense of burning the money we paid in advance for 2 days. When we asked for a refund of our money for at least 1 day, disrespectful speeches and threats were added to the arrogance. Totally REASONABLE!